STEPHANIE MANCUSO
Port Saint Lucie
Summary
Compassionate and detail-oriented licensed esthetician with a strong foundation in skincare treatments, product knowledge, and exceptional client care. Recently licensed in Florida, with hands-on spa experience and over a decade in the hospitality industry. Expertise in building lasting relationships, understanding individual client needs, and delivering high-quality services. A consistent team collaborator focused on achieving impactful results while adapting to the dynamic demands of the market.
Overview
6
6
years of professional experience
Work History
Esthetician
Dolce Glow
07.2025 - Current
- Performed skin analysis to determine appropriate treatments and products for clients.
- Educated clients on skincare routines and product usage to enhance treatment results.
- Developed customized treatment plans based on individual client needs and goals.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Designed customized brow shapes to enhance client features and satisfaction.
- Executed precise waxing and tinting techniques to achieve desired brow aesthetics.
Lead Bartender
Island Beach Bar and Restaurant
05.2021 - 03.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory. Developed a strong rapport with patrons, resulting in repeat business and increased loyalty. Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed inventory, reducing waste through efficient stock rotation and ordering processes.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Spa Coordinator
Floridian Golf Club
10.2019 - 05.2021
- Managed front desk operations, ensuring efficient check-in/ check-out processes for all clients. Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback. Monitored access of guests and escorted to treatment areas. Streamlined appointment scheduling processes for improved efficiency and increased bookings. Prepared and distributed employee paychecks while maintaining payroll records.
Education
Facial Specialist -
Florida Student Cosmetology School
07.2025
Bachelor of Hospitality Management - undefined
Florida Atlantic University
08.2020
Skills
- Effective Communication
- Facials (customized, anti-aging, acne treatment)
- Skin Analysis & Consultation
- Customer service
- Active Listening
- Cleanliness & Organization of Work Area
- Customer consultation
- Hospitality & Front Desk Experience
- Time Management & Punctuality
- Strong multitasking
Timeline
Esthetician
Dolce Glow
07.2025 - Current
Lead Bartender
Island Beach Bar and Restaurant
05.2021 - 03.2025
Spa Coordinator
Floridian Golf Club
10.2019 - 05.2021
Bachelor of Hospitality Management - undefined
Florida Atlantic University
Facial Specialist -
Florida Student Cosmetology School