Stephanie Mann
Jacksonville
Summary
Dedicated behavioral health technician with strong expertise in client intake and support in mental health and recovery settings. Effective in facilitating peer support groups and enhancing community engagement, fostering recovery through compassionate care. Seeking to leverage skills in a peer specialist role to empower individuals on their journey to wellness.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Unit Clerk/Secretary
Ascension Saint Vincent's Riverside
Jacksonville
04.2025 - Current
- I am a Unit Clerk in the Surgery Center for St. Vincent's Hospital. I assist the nurses with patients before and after surgery.
Mental Health Peer Specialist
Gateway Services Inc.
Jacksonville
07.2022 - 06.2025
- Coordinated with a multidisciplinary team to create personalized treatment plans for clients' unique needs and goals.
- Facilitated peer support groups to enhance community engagement and connection.
- Provided outreach services to connect clients with essential resources and services.
Behavioral Health Technician (BHT)
Gateway Community Services
Jacksonville
07.2022 - 06.2025
- Coordinated client intake processes for drug recovery programs, ensuring accurate data collection and seamless transitions into treatment.
Intake Specialist
Gateway Community Services
Florida
01.2022 - 06.2025
- Managed patient intake process for mental health and drug/alcohol treatment facilities, ensuring thorough and accurate documentation.
- Facilitated communication between clients and service providers for optimal care delivery.
- Coordinated intake processes to ensure timely and efficient client onboarding.
Home Health Aide
Comforkeepers
Jacksonville
02.2021 - 08.2022
- Provided companionship to patients, fostering emotional support and enhancing overall well-being.
- Assisted clients with daily living activities and personal care tasks.
- Administered medications and monitored client health conditions regularly.
- Coordinated schedules for client visits and collaborated with healthcare teams.
Hairstylist/Cosmetologist
COMFORT ZONE
Jacksonville
10.1996 - 07.2021
- Delivered personalized cosmetology services to enhance client satisfaction and appearance.
Customer Service Representative
Convergence
Jacksonville
02.2009 - 06.2011
- Handled inbound calls
Education
Cosmetology - High school or equivalent
Riverside Hair Academy
03-1996
Mental Health - High school diploma
Robert E Lee High School
Jacksonville, FL12-1989
Skills
- Data entry
- Patient scheduling
- Problem solving
- Team collaboration
- Effective communication
- Healthcare compliance
- Phone reception
- Discharge support
Certification
- Certified Behavioral Health Technician
- CPR Certification
- Cosmetology License
- First Aid Certification
- Driver's License
Languages
English
Timeline
Unit Clerk/Secretary
Ascension Saint Vincent's Riverside
04.2025 - Current
Mental Health Peer Specialist
Gateway Services Inc.
07.2022 - 06.2025
Behavioral Health Technician (BHT)
Gateway Community Services
07.2022 - 06.2025
Intake Specialist
Gateway Community Services
01.2022 - 06.2025
Home Health Aide
Comforkeepers
02.2021 - 08.2022
Customer Service Representative
Convergence
02.2009 - 06.2011
Hairstylist/Cosmetologist
COMFORT ZONE
10.1996 - 07.2021
Cosmetology - High school or equivalent
Riverside Hair Academy
Mental Health - High school diploma
Robert E Lee High School