Stephanie Martinez

• Communicated with insurance providers to resolve denied claims and resubmitted.
• Verified insurance of patients to determine eligibility.
• Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
• Utilized various software programs to process customer payments.
• Liaised between patients, insurance companies, and billing office.

Room patients, Vitals, EKG, Filing, Coding, Translating, Ear Lavage, Blood draws, Fax, Telephones, ECW System

• Completed comprehensive diagnostic testing of blood, urine and other body fluids.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Collected samples from patients for laboratory testing purposes.
• Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.

• Calling Patients, Submitting Authorization, Filing, Referral Logs, Answering Multiple Lines, Insurance Verification, Faxing & Scanning

• Scribe, Vitals, Autoclave, Translate, Administrative Tasks, Scheduling, Answering Multiple Lines

• Vitals, Translating, Patient Prep, Charting, Inventory & Supply Orders, Vaccines, Blood draws, Filing, Scheduling, CPR, Cleaning

• Calling Patients, Submitting Authorization, Filing, Referral Logs, Vitals, Answering Multiple Lines, Insurance Verification, Faxing & Scanning

• Filing, Calling Students, Pulling Charts, Pulling Students from Class