Stephanie Marusic
Milwaukee,WI
Summary
Results-driven Account Manager with expertise in client relationship management, sales strategy development, and contract negotiation. Proven ability to address client concerns and implement feedback for service enhancement.
Overview
5
5
years of professional experience
Work History
Account Manager
Mahler Clean Enterprises
Brookfield, WI
04.2021 - 10.2025
- Managed client relationships to ensure satisfaction and retention.
- Acted as main point of contact in matters relating to client concerns and needs.
- Addressed customer questions and concerns regarding products and services.
- Utilized problem-solving skills when dealing with difficult customers.
- Resolved client issues and complaints in a timely and effective manner, ensuring client satisfaction.
- Implemented customer feedback mechanisms to gather insights and improve service delivery.
- Listened to customer needs to identify and recommend best products and services.
Education
High School Diploma -
Menomonee Falls HS
Menomonee Falls, WI06-1999
Skills
- Client relationship management
- Customer feedback implementation
- Sales strategy development
- Contract negotiation
- Product knowledge
- Account planning
- Customer service excellence
- Budget management
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Order management
- Goal oriented
- Team Training
Timeline
Account Manager
Mahler Clean Enterprises
04.2021 - 10.2025
High School Diploma -
Menomonee Falls HS