Stephanie May
Pacifica,CA
Summary
Dynamic professional with over 20 years of experience in the health and sports medicine industries, dedicated to advancing graduate studies in order tocontinue to meaningfully impact individuals and communities. Committed to fostering collaborative environments that encourage continuous learning and growth. Equipped with a unique blend of skills, experience, and knowledge that drives positive change. Recognized for maintaining a positive attitude while delivering results that support organizational and community well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Founder, Sole Proprietor
Integrative Bodyworx by Stephanie
Pacifica, CA
01.2020 - Current
- Resumed my own personal training and medical massage business (from Tahoe) under a new entity to encompass the wide variety of services I offer including Reiki and Health Coaching
- Offered housecalls, corporate office services and Rented space from other various offices as a 1099.
- Partnered with an Acupuncturist in January of 2020 to open a wellness center, not knowing pandemic was right around the corner. (Business was eventually shutdown due to pandemic.)
- Resumed this business post pandemic in collaboration with the Center for Integrative Wellness
- Developed holistic wellness programs integrating nutrition, mindfulness, and fitness practices, as well as various somatic and bodywork techniques
- Conducted market research to identify growth opportunities and adapt services to client needs.
- Implemented operational processes improving efficiency in appointment scheduling and client management systems.
- Created marketing strategies leveraging social media to increase brand awareness and attract new clients.
- Managed financial planning, ensuring sustainable business growth while maintaining high-quality service standards.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Founder, Facilitator, Healer, Manager
Center for Integrative Wellness
Pacifica, CA
10.2021 - 08.2025
- Post pandemic opened a 4 treatment room integrative brick and mortar wellness center
- incorporated and integrated Ayurveda, mediation, energy healing, nutrition, exercise, massage, coaching, sound healing and much more.
- Offered group sessions, private 1-1 and workshops and retreats.
- Mentored staff in client management techniques, fostering a supportive team environment.
- Led strategic planning sessions to define organizational goals and improve service offerings.
- Established community outreach initiatives enhancing client engagement and wellness education.
- Cultivated partnerships with local health providers to expand resource availability for clients.
- Conducted workshops on integrative health topics, increasing community awareness and participation.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Lead Licensed Massage Therapist, Partner
Unveil the Wellness Center
Pacifica
01.2020 - 09.2020
- Opened a new wellness clinic alongside an acupuncturist.
- Developed customized treatment plans based on client assessments and needs.
- Led team in implementing advanced massage techniques to enhance client satisfaction.
- Collaborated with wellness professionals ( Acupuncture and Nutrition) to create holistic health programs for clients.
- Delivered customized massage therapies to enhance client wellness and relaxation.
- Maintained detailed records of client sessions, including treatment notes and progress updates, ensuring accurate documentation for future reference.
- Managed inventory of supplies, linens, oils, lotions, ensuring adequate stock levels were maintained while minimizing waste costs.
- Streamlined appointment scheduling process for improved efficiency and client convenience.
Chiropractic Assistant, Massage Therapist, Therapy Exercise Specialist
RSI Peninsula Chiropractic
Redwood City, CA
09.2019 - 07.2020
- Created new patient flow systems to improve both flow and therapist health
- Set up patients on electric stimulation, laser, heat
- Instructed and assisted patients with stretching and exercises for their injury
- Performed various massage and bodywork modalities for pain management such as: trigger point, effleurage, petrissage, myofascial release, active release, neuromuscular therapy and more
- Provided front desk support, ensuring efficient patient flow and communication
- Educated patients on treatment plans and chiropractic procedures
- Maintained cleanliness and organization of treatment areas and equipment
- Trained new staff on office protocols and patient interaction best practices
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Created and implemented marketing strategies and promotions for long term practice growth.
Executive Administrative Assistant
The Canterbury Hotel (Wyndham Destinations)
San Francisco, CA
04.2019 - 01.2020
- Promoted and transferred from Room Controller in Olympic Valley to EAA in San Francisco.
- Assistant to GM, AGM, HR Manager and Office Manager which included daily errands, administrative office tasks, answering their phone lines, ordering and setting up staff lunches,
- Assisted employees with benefits registration and required HR training.
- Developed and maintained filing systems, enhancing document retrieval efficiency for senior management.
- Coordinated executive schedules, ensuring efficient time management and prioritization of critical meetings.
- Mentored junior administrative staff, providing guidance on best practices and workflow improvements.
- Evaluated vendor contracts and services, recommending cost-effective solutions for office operations.
- Led special projects that improved administrative efficiency, contributing to overall organizational effectiveness.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responsible for submitting weekly Accounts Payable payments and monthly office supply orders
- Maintained and balanced hotel checkbook in accordance with budget
- Composed and revised Board of Directors books for quarterly board meetings
- Secretary/Minutes for quarterly and annual BOD meetings
- Audited and maintained contracts, licenses and permits
Licensed Massage Therapist, Personal Trainer/Therapy Exercise Specialist, Founder/Sole Proprietor Owner/Operator
MIXD Bodywork
Tahoe City, CA
07.2013 - 04.2019
- Started my own personal training and medical massage business, Massage Integrating Xercise Advanced Bodywork
- Operating MIXD Bodywork out of Tahoe City Chiropractic as an independent contractor for 4 years.
- Contracted with Zeel and Soothe in San Francisco, CA
- Taught group fitness classes on the beach through Tahoe City Parks and Rec as well as golf fitness through Tahoe Donner Association summer of 2015
- Received my Reiki attunement and began practicing in December of 2016. Received my Level 2 in 2019.
- YogaBody Yoga Trapeze certification 2019.
Chiropractic Assistant, Assistant Office Manager
Tahoe City Chiropractic
Tahoe City, CA
12.2013 - 01.2017
- Operating my business MIXD Bodywork out of TCC under the supervision of Dr. Tim Schroeder
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Coordinated appointment scheduling and managed patient flow efficiently.
- Provided support in therapeutic procedures, enhancing patient comfort and satisfaction.
- Implemented new administrative processes, improving operational efficiency across the clinic.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Input patient data into computer system using [Software] and checked information for accuracy.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
Physical Therapy Aid, Group Fitness Instructor
Tahoe Forest Center for Health and Sports Performance
Truckee, CA
05.2013 - 07.2013
- The Center for Health and Sports Performance is Tahoe Forest contracted physical therapy center. At the time they also offered other services such as massage and fitness memberships.
- Developed and implemented diverse group fitness programs tailored to various skill levels.
- Set up and broke down equipment before and after classes.
- Collaborated with health professionals to enhance overall wellness initiatives within the center.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Led patients through rehabilitative exercise programs in conjunction with the Physical Therapists guidance.
- Assisted in electrical stimulation, ultrasound, cryotherapy, aqua therapy and other therapeutic modalities as a part of their rehabilitation program.
Assistant Athletic Trainer
Western State College of Colorado
Gunnison, CO
01.2012 - 12.2012
- Through the Work Study program I am broadened my exercise and sport science experience and working in the Athletic Training office
- Assisted with games and events and learned the ropes of running a training room as well as gain hands on experience with the athletes in both areas of massage, taping and Therapy Exercise
Assistant Aquatics Director, Water Aerobics Instructor, Adult Programs Coordinator, Swim Club Head Coach
Gunnison Parks and Recreation
Gunnison, CO
03.2011 - 11.2011
- Taught Aqua Therapy, Aqua Fit Plus and Aqua Yoga
- Head coach of the Kingston Swim Club which includes skills, practices, event and field trip planning, and swim meet planning
- Create, plan and implement new aquatic programs for adults as well as revamp existing ones
- Created an underwater video analysis program for competitive swimmers
- Also in charge of management duties such as scheduling, problem solving, in-services, staff meetings, skills training, etc.
Physical Therapy Aid, Therapy Exercise Specialist
Tennessee Sports Medicine Group
Knoxville, TN
11.2009 - 08.2010
- Wore many hats using my personal training, nutrition, stretching, aquatics and massage background.
- Assisted with evaluations and oversaw and developed patient plans of care
- Utilized, as well as proficient in, various types of therapies including, but not limited to ultrasound, electric stimulation, cold laser treatment, active isolated stretching, active release technique
- Designed and instructed therapeutic exercise and strengthening programs.
- Collaborated with healthcare professionals to create rehabilitation protocols.
- Adhered to insurance billing protocols and documentation practices required by law.
- Followed HIPPA standards with patients information, programs and progress.
Education
Doctorate - In Progress - Acupuncture & Chinese Medicine
Southern California University of Health Sciences
Whittier, CASchool Closed - Acupuncture And TCM
American School of Traditional Chinese Medicine
San Francisco, CABachelor's degree - Exercise And Sport Science With A Clinical Concentration
Western State College of Colorado
Gunnison, CO05-2013
Bachelor of Science -
Center of Rehabilitative Education Massage Institute
Knoxville, TN01-2008
Skills
- Highly proficient in Microsoft Office software such as: Adobe, Word, Excel, One Note, Outlook, and more
- Proficient in other various office software and office service equipment such as fax, copy, print, scan, photo editing, unique document creation
- Proficient in Dartfish and other video analysis and media software
- Proficient in various fitness assessments such as Body Fat, Skinfold, Step Tests, Bruce Treadmill Protocol, Wingate Test, Star Test, Vertical Jump and many others
- Proficient in biomechanical body alignment analysis and experienced in implementing analysis in a rehabilitative program
- Highly experienced in customer service, receptionist and office management duties, such as scheduling, billing, budgeting, etc
Certification
- 1999-2016 Lifeguard/ CPR for the Professional Rescuer Certified American Red Cross
- 2004-2006 Primary Aerobic, Weight Trainer Consultant, Cycling Instructor Certified AAAI/ISMA
- 2006 Aqua Aerobic Certified ACE/ FiTour
- 2007 Water Safety & Swim Instructor Certified American Red Cross
- 2007 Certified Personal Trainer The Rush Fitness/NASM
- 2008 Active Isolated Stretching (AIS) Certified Aaron Mattes
- 2008 Seated Massage with Acupressure Certified Charles West
- 2008 Myofascial Integration Technique (MIT) Certified C.O.R.E. Massage Institute
- 2008 American Massage Therapy Association member AMTA
- 2009 Myofascial Integration Structural Technique (MIST) Certified C.O.R.E. Massage Institute
- 2009 National Certification for Therapeutic Massage and Bodywork NCBTMB
- 2009 State of Tennessee Licensed Massage Therapist TN Board of Massage Therapy
- 2011 State of Colorado Licensed Massage Therapist Department of Regulatory Agencies
- 2011 American College of Sports Medicine member ACSM
- 2012 Medical Massage Certified LMT Success Group
- 2012 Insurance Billing Certified LMT Success Group
- 2015 Upgraded National Certification to highest distinction of Board Certified NCBTMB
- 2015 Oncology Massage I & II Certified AMTA
- 2015 Carpel Tunnel Syndrome Massage Certified AMTA
- 2015 Fibromyalgia Massage Certified AMTA
- 2016 Usui Reiki Attunement Level 1 Costa Rica
- 2018 Primary Personal Trainer ACE/FiTour
- 2018 Safety Committee at Olympic Village Inn Olympic Valley, CA
- 2019 Holy Fire III Level 2 Reiki Attunement Reno, NV
- 2019 YogaBody Yoga Trapeze Certification Online
- 2020 Holy Fire III REiki Master Certified Reno, NV
- 2021-2026 Yoga Instructor Certification Online
- 2025 Acutaping certified
- 2026 Applied Kinesiology & Muscle Testing
Timeline
Founder, Facilitator, Healer, Manager
Center for Integrative Wellness
10.2021 - 08.2025
Lead Licensed Massage Therapist, Partner
Unveil the Wellness Center
01.2020 - 09.2020
Founder, Sole Proprietor
Integrative Bodyworx by Stephanie
01.2020 - Current
Chiropractic Assistant, Massage Therapist, Therapy Exercise Specialist
RSI Peninsula Chiropractic
09.2019 - 07.2020
Executive Administrative Assistant
The Canterbury Hotel (Wyndham Destinations)
04.2019 - 01.2020
Chiropractic Assistant, Assistant Office Manager
Tahoe City Chiropractic
12.2013 - 01.2017
Licensed Massage Therapist, Personal Trainer/Therapy Exercise Specialist, Founder/Sole Proprietor Owner/Operator
MIXD Bodywork
07.2013 - 04.2019
Physical Therapy Aid, Group Fitness Instructor
Tahoe Forest Center for Health and Sports Performance
05.2013 - 07.2013
Assistant Athletic Trainer
Western State College of Colorado
01.2012 - 12.2012
Assistant Aquatics Director, Water Aerobics Instructor, Adult Programs Coordinator, Swim Club Head Coach
Gunnison Parks and Recreation
03.2011 - 11.2011
Physical Therapy Aid, Therapy Exercise Specialist
Tennessee Sports Medicine Group
11.2009 - 08.2010
Doctorate - In Progress - Acupuncture & Chinese Medicine
Southern California University of Health Sciences
School Closed - Acupuncture And TCM
American School of Traditional Chinese Medicine
Bachelor's degree - Exercise And Sport Science With A Clinical Concentration
Western State College of Colorado
Bachelor of Science -
Center of Rehabilitative Education Massage Institute