Stephanie McCaa Hatch
Winston-Salem,NC
Summary
Motivated Entrepreneurial Owner experienced in operations management and business strategy. Achieved business growth through strategic approaches and decisive judgment in identifying emerging opportunities. Focused on fostering professional relationships and driving initiatives that exceed organizational goals.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Owner/President
Court Reporting Solutions,LLC
Winston-Salem, Nc
09.2012 - Current
- Directed daily operations of court reporting business, ensuring efficient workflow and service delivery.
- Oversaw budgeting and financial management.
- Managed daily operations of business, including hiring and training staff.
- Coordinated scheduling of court reporters and clients, facilitating timely and effective reporting services.
- Developed marketing strategies to attract new clients and enhance visibility.
- Cultivated relationships with existing clients, enhancing satisfaction through attentive and responsive service.
- Trained and mentored new staff in court reporting protocols and procedures.
- Ensured compliance with legal standards and confidentiality regulations.
- Collaborated with legal professionals to meet specific reporting needs.
- Maintained accurate records of transcripts and billing for services rendered.
Education
Bachelor of Science - English With A Concentration in Technical Writing
Radford University
Radford, VA 08.1999 - 03.2003
Skills
- Court reporting
- Legal compliance
- Marketing strategy
- Financial management
Timeline
Owner/President
Court Reporting Solutions,LLC
09.2012 - Current
Bachelor of Science - English With A Concentration in Technical Writing
Radford University
08.1999 - 03.2003