Stephanie McClain
Houston
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Delivery Driver
Amazon
Houston
03.2024 - Current
- Delivered packages to customers in designated time frames.
- Maintained accurate logs of deliveries and vehicle inspections.
- Navigated routes using GPS technology for efficient deliveries.
- Communicated with dispatch to report delivery status and issues.
- Ensured packages were securely loaded and unloaded from the vehicle.
- Followed safety protocols while driving and handling packages.
- Assisted in training new drivers on delivery procedures and safety measures.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Cleaned interior and exterior of delivery vehicle at end of shift.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Checked tires for proper inflation before leaving on each route.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Handled merchandise in accordance with product handling standards.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Driver
Alto operations
Houston
06.2020 - 03.2024
- Transported passengers safely and efficiently across various routes.
- Ensured vehicle cleanliness and completed routine inspections to maintain safety standards.
- Coordinated with dispatch to optimize travel routes, improving on-time arrivals.
- Followed all traffic laws and safety regulations consistently.
- Assisted passengers with loading and unloading luggage as needed.
- Managed schedules to ensure timely pick-ups and drop-offs.
- Documented trip details in compliance with company policies.
- Delivered exceptional customer service, contributing to positive passenger experiences.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
Driver
Hallcon
Houston
10.2016 - 02.2020
- Transported passengers safely and efficiently across various routes.
- Communicated effectively with dispatch to optimize travel routes.
- Managed schedules to ensure timely pick-ups and drop-offs.
- Assisted passengers with loading and unloading luggage as needed.
- Provided excellent customer service to enhance passenger experience.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Followed all traffic laws and safety regulations consistently.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Maintained vehicle cleanliness and performed routine inspections.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Documented trip details in compliance with company policies.
- Documented daily mileage, gas, and other data.
- Maintained accurate logs of vehicle inspections and repair status.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Secured merchandise, avoiding damage during transportation.
- Maintained accurate logs of vehicle inspections and repair status.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Education
Medical Billing And Coding
Delgado Community College
New Orleans, LA 01.2012 - 12.2012
Fredrick A.Douglass
New Orleans, LASkills
- Route optimization
- Delivery tracking
- Safety compliance
- Customer service
Timeline
Delivery Driver
Amazon
03.2024 - Current
Driver
Alto operations
06.2020 - 03.2024
Driver
Hallcon
10.2016 - 02.2020
Medical Billing And Coding
Delgado Community College
01.2012 - 12.2012
Fredrick A.Douglass