Stephanie McDonald
Youngsville,NC
Summary
Dedicated professional with expertise in guest relations and workflow optimization. Trains team members, resolves concerns, and ensures smooth operations. Eager to embrace new challenges while demonstrating strong work ethic and adaptability. Excels in independent environments and quickly masters new skills.
Overview
5
5
years of professional experience
Work History
DOAS General Assembly
Captive-Aire
Youngsville, North Carolina
07.2024 - Current
- Proposed innovative ideas and actionable solutions that enhanced team performance and outcomes.
- Coordinated with team members to achieve project objectives and ensure timely delivery.
- Collaborated with diverse coworkers to resolve product and service issues and achieve shared goals.
- Organized and prioritized tasks to improve workflow efficiency. to complete service goals efficiently.
- Managed daily tasks to ensure efficient operations. to ensure smooth operations. accurately and efficiently.
Bartender/Restaurant Server
Olive Garden Restaurant
Wake Forest, North Carolina
11.2021 - 06.2026
- Greeted guests and provided attentive service, contributing to positive dining experiences.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar orders using Olive Garden point-of-sale system, ensuring accurate and timely service.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained clean bar areas and stocked beverage stations.
- Coordinated with servers on food and beverage requests.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Addressed guest concerns with calm, professional communication, fostering satisfaction and encouraging repeat visits.
Education
High School Diploma -
SCVTS
Woodstown, NJ07-2011
Skills
- Assembly line operations
- Quality inspection
- Workflow optimization
- Workstation setup
- Process improvement
- Team training
- Customer engagement
- Team collaboration
- Professional communication
Timeline
DOAS General Assembly
Captive-Aire
07.2024 - Current
Bartender/Restaurant Server
Olive Garden Restaurant
11.2021 - 06.2026
High School Diploma -
SCVTS