Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie McElmurray

Moody,AL

Summary

Looking for a new challenge where I can bring my track record of increasing overall sales, being a team player and client relationship expert to further my career in a thriving industry. I am a hardworking Sales & Marketing team player with over 13 years of hotel sales, customer service, contract negotiations and problem solving skills, to name a few. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Energetic and friendly I am compassionate about my goals both professionally and personally.

Overview

8
8
years of professional experience

Work History

Board Member

Central AL Hospitality & Attractions Business Assn
Birmingham, AL
01.2022 - Current
  • Conducted regular board meetings and prepared meeting agendas.
  • Collaborated with executive team members on fundraising initiatives to secure additional funding sources for the organization.
  • Serve on the Community Service Team to help support local non-profits

Director of Sales and Marketing

Ram Hotels/Hilton Garden Inn Liberty Park
Birmingham, AL
02.2021 - Current
  • Promoted to Director of Sales at the Hilton Garden Inn Liberty Park
  • Attend trade shows, community events and networking meetings to build and maintain rapport with competitor hotels, lead sources, clients and local community.
  • Respond to customer inquiries in a timely manner.
  • Provide training on the hotel's products, services, and amenities to front desk staff members.
  • Maintain accurate records of all sales activities using CRM software.
  • Work closely with clients to identify needs and challenges and provided solutions.
  • Create new collateral, updated website with renovation pictures.
  • Work with revenue management on revenue generation tactics
  • Collaborate with other departments within the hotel organization to promote sales initiatives.
  • Negotiate contracts with corporate clients.
  • Develop and maintain relationships with new and existing clients

Sales Manager

Ram Hotels/Home2 Suites Bham
Birmingham, AL
12.2018 - 02.2021
  • Opened a brand new extended stay hotel
  • Interacted with displaced families and corporate travelers who needed a short or long term stay
  • Prepared sales production reports for senior management.
  • Maintained professional network of potential clients and business opportunities.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Negotiated contracts with corporate clients for a discounted rate or group function
  • Inside/Outside Sales calls and networking events
  • Developed and maintained relationships with new and existing clients
  • Actively prospect and qualify new business

Sales Manager

Embassy Suites Birmingham Homewood
Birmingham, AL
03.2016 - 12.2018
  • Met or exceeded sales goals quarterly
  • Prospected and qualified new business
  • Established client base through direct outside or inside selling
  • Team player and filled in for other sales staff as needed
  • Performed site tours of the hotel for groups and corporate clients
  • Managed client accounts and relationships.
  • Supported sales team members to drive growth and development.

Education

High School Diploma -

Parkway Christian Academy
Birmingham
05-1991

Some College (No Degree) -

Jefferson State Community College
Birmingham, AL

Skills

  • Decision-Making
  • Employee Supervision
  • Critical Thinking
  • Risk Management
  • Social Media Marketing
  • Meeting Facilitation
  • Revenue Generation
  • Trade Show Representation
  • Leadership Techniques
  • Data-Driven Decision-Making
  • Revenue Management
  • Contract Negotiation
  • Competitor Analysis
  • Sales Reporting

References

References available upon request.

Timeline

Board Member

Central AL Hospitality & Attractions Business Assn
01.2022 - Current

Director of Sales and Marketing

Ram Hotels/Hilton Garden Inn Liberty Park
02.2021 - Current

Sales Manager

Ram Hotels/Home2 Suites Bham
12.2018 - 02.2021

Sales Manager

Embassy Suites Birmingham Homewood
03.2016 - 12.2018

High School Diploma -

Parkway Christian Academy

Some College (No Degree) -

Jefferson State Community College

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Stephanie McElmurray