Stephanie McLaughlin
Port Allen,LA
Summary
Dynamic professional with extensive experience in hospitality and healthcare environments. Proven ability in professional communication and cash management. Skilled in switchboard operations, with a strong aptitude for problem-solving and delivering exceptional service.
Overview
18
18
years of professional experience
Work History
PBX Operator
North Oaks Health System
Hammond, LA
09.2015 - Current
- Directed incoming calls for the whole hospital and routed to appropriate personnel following proper procedures.
- Trained new employees.
- Responsible for sending codes through pager system for appropriate personnel.
Night Auditor
SureStay by Best Western
Gonzales, LA
02.2023 - 05.2025
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
Rental Agent
Picou Brothers Construction Company, LLC
Gonzales, LA
12.2007 - 04.2014
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
Education
Certified Nursing Assistant -
Med-Advance Training
Baton Rouge, LA2025
History And Political Science
Southeastern Louisiana University
Hammond, LA2005
High School Diploma -
French Settlement High School
French Settlement, LA1994
Skills
- Louisiana State Certified Nursing Assistant
- Basic Life Support Certified
- Professional Communication
- Strong Telephone Etiquette
- Diplomacy
- Computer skills
Timeline
Night Auditor
SureStay by Best Western
02.2023 - 05.2025
PBX Operator
North Oaks Health System
09.2015 - Current
Rental Agent
Picou Brothers Construction Company, LLC
12.2007 - 04.2014
Certified Nursing Assistant -
Med-Advance Training
History And Political Science
Southeastern Louisiana University
High School Diploma -
French Settlement High School