Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Cross

Robert,LA

Overview

9
9
years of professional experience

Work History

Client Intake Specialist

Becnel Law Firm
Laplace, LA
03.2025 - Current
  • Assessed client needs through initial interviews and consultations to determine appropriate services.
  • Coordinated the intake process, ensuring all required documentation was collected and processed.
  • Drafted representation letters and guarantees for submission to insurance and healthcare providers.
  • Opened claims with insurance companies for timely processing.
  • Coordinated treatment arrangements for clients following accidents.
  • Monitored client progress, and updated case files accordingly.

Clinic Coordinator/Chiropractic Assistant

Spinecare Chiropractic
Mandeville, LA
08.2024 - 03.2025
  • Assisted in the coordination of patient care services, including scheduling appointments, and managing records.
  • Arranged for specialty referrals and diagnostic procedures.
  • Assisted chiropractors with treatments, including applying hot and cold packs, physical therapy, or electrical stimulation.
  • Coordinated insurance verification and claims processing.

Clinic Area Manager

Ideal Image
Metairie, LA
08.2023 - 08.2024
  • Manage local clinic performance through ownership of profit and loss results, through Key Performance Indicators.
  • Schedule optimization for staff across clinics, and coordinate travel arrangements for traveling medical professionals.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Responsible for ensuring local compliance with all legal regulations, company policies, codes of conduct, and medical protocols.

Clinic Coordinator

Ideal Image
Metairie, LA
08.2022 - 08.2023
  • Coordinated daily clinic operations and managed patient scheduling systems.
  • Provided clinic tours and assisted clients in selecting appropriate products or services for their needs.
  • Restocked supplies in examination rooms and team stations to support clinic operations.
  • Facilitated file management through creation of medical charts and systematic filing, ensuring effective documentation and storage management.

Medical Assistant

Flagstaff Bone and Joint
Flagstaff, AZ
03.2021 - 08.2022
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.

Certified Nursing Assistant

Bon Secours Maria Manor
Saint Petersburg, Florida
02.2019 - 02.2021
  • Provided assistance with activities of daily living, including bathing, dressing, and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Documented patient information accurately in electronic health records.

Certified Medication Technician

Gulf Haven Assisted Living Facility
New Port Richey, FL
04.2016 - 02.2019
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations, and standards of precautions.
  • Educated residents about their medications and potential side effects clearly.
  • Reported and observed changes in physical condition or behavior immediately to the supervising nurse or physician.
  • Supported daily living activities by serving meals, feeding, ambulating, and positioning patients.

Education

High School Diploma -

River Ridge High School
New Port Richey, FL
06-2016

Skills

  • Louisiana State Certified Nursing Assistant (CNA 329872)
  • Florida State Certified Nursing Assistant (CNA 367493)

Timeline

Client Intake Specialist

Becnel Law Firm
03.2025 - Current

Clinic Coordinator/Chiropractic Assistant

Spinecare Chiropractic
08.2024 - 03.2025

Clinic Area Manager

Ideal Image
08.2023 - 08.2024

Clinic Coordinator

Ideal Image
08.2022 - 08.2023

Medical Assistant

Flagstaff Bone and Joint
03.2021 - 08.2022

Certified Nursing Assistant

Bon Secours Maria Manor
02.2019 - 02.2021

Certified Medication Technician

Gulf Haven Assisted Living Facility
04.2016 - 02.2019

High School Diploma -

River Ridge High School

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Alyssa Cross