Stephanie McWhorter

• Assisted Laser technicians with treatments using Hydrafacial, Morpheus 8, Coolsculpting and VIpeel.
• Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction and repeat clientele.
• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Increased skincare and treatment sales revenue by implementing effective sales strategies.
• Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

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• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Led a top sales team by providing motivational coaching and performance-based incentives.
• Interviewed new employees and assisted with hiring decisions.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with new hire paperwork and trained staff to have extensive product knowledge and upselling skills.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained role as Chicago districts brand and visual leader.
• Assisted with successful openings of new stores within district.
• Organized and led weekly sales meetings with district to review progress, share best practices, and set achievable targets for continued success.