Stephanie Melendez
San Jose,CA
Summary
Highly motivated conversational bilingual and committed Patient Care Coordinator. Detail-oriented and knowledgeable skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Also competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Stanford Health Care
09.2022 - Current
- Work closely with patients to deliver excellent and direct individualized patient care.
- Engaged with patients to provide critical information.
- Delivered excellent patient experiences and direct care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic
Externship
California Skin Institute
06.2022 - 07.2022
- Interviewed patients to obtain medical information and provide physicians with data necessary to develop plans of care.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Customer Service Associate
Moulding Company
01.2017 - 01.2022
- Offered basic technical support for clients on wide range of company products.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted sales revenue by skillfully promoting diverse service options.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Medical Assisting
JobTrain
San Jose, CA06.2022
High School Diploma -
Andrew Hill P. High School
San Jose, CA05.2015
Skills
- Check-In and Check-Out Procedures
- Inventory and Supply Management
- Companionship and Emotional Support
- CPR Certified
- Medical Records Management
- Appointment Scheduling
- Vitals Collection and Documentation
- Patient Relations
- Multitasking Abilities
- Leadership team building
- Analytical and Critical Thinking
- Organization and Time Management
- Dependable and Responsible
Timeline
Patient Care Coordinator
Stanford Health Care
09.2022 - Current
Externship
California Skin Institute
06.2022 - 07.2022
Customer Service Associate
Moulding Company
01.2017 - 01.2022
Medical Assisting
JobTrain
High School Diploma -
Andrew Hill P. High School
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