STEPHANIE MELTON
Dallas,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Dental Hygienist
My Dentist Rocks
11.2018 - 11.2021
- Help to prevent dental decay and periodontal disease by cleaning patients teeth and providing them with education about how to care effectively for their teeth and gums, and the affects of diet on oral health.
- Help with scheduling and management of the staff, ordering supplies for the office, help office manager with monthly and yearly budgeting and projecting.
Dental Hygienist
Show Your Grin Dental
07.2018 - 10.2018
- Help to prevent dental decay and periodontal disease by cleaning patients teeth and providing them with education about how to care effectively for their teeth and gums, and the affects of diet on oral health.
Marketing Director of Sales
World Ventures
10.2014 - 12.2019
- Generating leads, following up on prospects, applying sales techniques, closing sales, delivering products, and offering after sales support.
Dental Hygienist
Jungmeyer and Suresh Enterprises
06.2017 - 04.2018
- Help to prevent dental decay and periodontal disease by cleaning patients teeth and providing them with education about how to care effectively for their teeth and gums, and the affects of diet on oral health.
Sales Representative
Henry Schein
12.2021 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Assistant Store Manager
Justice Clothing Store
09.2006 - 04.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Associate of Applied Science - Dental Hygiene
Concorde Career College
Kansas City, MO2013
Bachelors of Applied Science - Biology
UMKC
Kansas City, MO2009
Biology
Kansas State University
Manhattan, KSSkills
- Detail oriented
- Team Player
- Organized
- Knowledge of
- Microsoft Office/Exel/Powerpoint
- Knowledge of Eaglesoft/Dentrix
- Muti-task
- Digital/Film X-rays
- Intra Oral Camera
- Customer Service skills
Certification
- CPT - Certified Personal Trainer from NASM
Timeline
Sales Representative
Henry Schein
12.2021 - Current
Lead Dental Hygienist
My Dentist Rocks
11.2018 - 11.2021
Dental Hygienist
Show Your Grin Dental
07.2018 - 10.2018
Dental Hygienist
Jungmeyer and Suresh Enterprises
06.2017 - 04.2018
Marketing Director of Sales
World Ventures
10.2014 - 12.2019
Assistant Store Manager
Justice Clothing Store
09.2006 - 04.2010
Associate of Applied Science - Dental Hygiene
Concorde Career College
Bachelors of Applied Science - Biology
UMKC
Biology
Kansas State University
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