Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Mendez

Houston,TX

Summary

To obtain a position that will enable me to use my strong organizational skills educational background, customer service skills and the ability to work well with people.

Overview

13
13
years of professional experience

Work History

Dog Walker

Wag
03.2022 - Current
  • Feed, walk, and care for dogs during owners' absences and out-of-town trips.
  • Monitor animal behavior to keep owners informed on progress and any issues.
  • Provide dogs with exercise and fresh air to promote dog health.
  • Provide regular updates to clients, sharing photos, videos and locations.
  • Make owners comfortable with care by following instructions and meeting dog needs.

Amazon Delivery Driver

Secure Parcel Delivery
04.2023 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Detention Officer

Harris County Sheriff Office
08.2020 - 04.2022
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Monitored jail inmates during their out time, while they were walking hallways, and while they were inside of their cells.
  • Manned Pod Control Center, counted pod T- Cards, conducted T- Card armband count, filled out inspection logs and filled out inmate in/out logs, conducted rounds daily.
  • Wrote reports, conducted cell searches, escorted inmates to clinic, pat down searches on female inmates.
  • Manned the FCC and the holdover in medical.
  • Responded to medical emergencies, inmate inmate fights, and Deputy inmate fights.

Paint and Stain Supervisor / Sales

So-Tex Carpentry
06.2017 - 07.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Motivated staff to improve performance meet or exceed production targets.
  • Conducted inventory on supplies and went to the store to shop for supplies each week.
  • Reviewed invoices to make sure furniture was built correctly and make sure details matched the finished product.
  • Kept up proper maintenance of paint spray machine, paint brushes and other supplies.
  • Finished painting and staining all tops of furniture by a certain time to be ready for polyuerathane.
  • When helping with sales I called clients to confirm orders, go to clients home to fix imperfections on their furniture.

Quality Control/ Quality Control Admin

Cyclone Enterprises
02.2017 - 05.2017
  • Entered quality control data and appropriate systems.
  • Provided timely feedback to manufacturing if non-conforming product was identified.
  • Calculated weight charts, made sure graphs were correct and documented moisture, Nitrogen and chip salt levels.
  • Verified specifications conformance by measuring and testing samples, checked oven and fryer temperatures, and inspected new masa.
  • Put work orders and transfers into system. Properly filled out Excel spreadsheets with production materials used for finished goods and filled away paperwork.
  • Checked production line to ensure quality of the chip was being produced according to policy guidelines.

PT Sales Associate

Toys R Us
07.2016 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers navigate store and completed sales
  • Informed customers of promotions and special offers to increase sales.
  • Answered customers questions about products, prices and availability.
  • Registered clients for baby registry.
  • Processed credit card payments and accurately handled cash.
  • Handled stressful situations professionally and multitasked with ease.

Inventory Control

Cyclone Enterprises
10.2014 - 03.2016
  • Completed physical daily cycle counts and assisted with monthly audits.
  • Resolved inventory discrepancies and located missing products.
  • Kept products correctly labeled and immediately corrected problems for optimal inventory control.
  • Used Excel, Word and Procom System, Added in returns and credits into Procom System, fixed receiving error on P.O's.
  • Used cherry picker forklift for high areas when needed and to move items.
  • Checked merchandise for damages and expiration dates.
  • Conducted counts in both dry warehouses and freezer

PT Sales Associate/ Cashier

Footlocker
09.2013 - 10.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Participated in meetings to discuss developments and learn new strategies.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Researched new products to keep up and learn about current trends.
  • Educated customers by explaining or demonstrating the shoes features and benefits.
  • Rung up sales, returns and exchanges at the register.
  • Cash count at the beginning and end of each shift, and dropped at the end of the day when necessary.

Order Entry Clerk /Front Desk Receptionist

Cyclone Enterprises
08.2012 - 05.2013
  • Answered customer phone calls, reconciled invoices, put in purchase orders for vendor, sent out confirmation emails and scanned / faxed paper work.
  • Provided great customer service, filed and boxed away invoices and other paperwork.
  • Controlled errors by verifying every order before shipping to customers.
  • Updated customers on price changes of chicken and conducted a pricing report at the end of each day.

Staff Member

EJC Farms
06.2011 - 07.2011

Education

High School Diploma -

Magnolia High School
Magnolia, TX
06.2012

Skills

  • Self motivation
  • Communication ( written and verbal )
  • Customer service
  • Fast Learner
  • Flexible
  • Bilingual

Timeline

Amazon Delivery Driver

Secure Parcel Delivery
04.2023 - 04.2024

Dog Walker

Wag
03.2022 - Current

Detention Officer

Harris County Sheriff Office
08.2020 - 04.2022

Paint and Stain Supervisor / Sales

So-Tex Carpentry
06.2017 - 07.2020

Quality Control/ Quality Control Admin

Cyclone Enterprises
02.2017 - 05.2017

PT Sales Associate

Toys R Us
07.2016 - 12.2016

Inventory Control

Cyclone Enterprises
10.2014 - 03.2016

PT Sales Associate/ Cashier

Footlocker
09.2013 - 10.2014

Order Entry Clerk /Front Desk Receptionist

Cyclone Enterprises
08.2012 - 05.2013

Staff Member

EJC Farms
06.2011 - 07.2011

High School Diploma -

Magnolia High School

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Stephanie Mendez