Stephanie

• Ensured exceptional customer experience by swiftly preparing personalized beverages.
• Maintained expert knowledge of cocktail recipes, wine pairings, and hotel offerings, ensuring top-quality service and presentation.

• Created a welcoming atmosphere, engaging with guests and anticipating their needs to enhance their experience.

• Enhanced customer contentment through exceptional service and premium cocktail creation.
• Decreased beverage waiting periods by effectively coordinating the bar zone.
• Built strong client relationships by delivering outstanding service and friendly interactions.
• Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs

• Established solid connections with returning patrons, initiating friendly interactions.
• Explained daily specials and beverage promotions to exceed daily sells goals
• Sever high customer volumes during special events

• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.