Summary
Overview
Work History
Education
Skills
RN License
Timeline
Generic

Stephanie Miller, RN, BSN

Elkhorn,NE

Summary

Emphasis on team building and a focus on service to enhance community spirit. Diligent advocate providing a voice for patients and ensuring their wellbeing. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

11
11
years of professional experience

Work History

Nurse Counselor/Charge Nurse/Clinical Preceptor

FONEMED
11.2015 - Current
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.

Telephone Triage Registered Nurse

VillageMD
11.2022 - 03.2023
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.

Clinical Liaison Development

Fonemed
12.2021 - 10.2022
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Facilitated new client implementation and onboarding.

CQI Team Leader

Fonemed
02.2021 - 12.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.


NICU Staff Nurse

Children's Hospital And Medical Center
01.2014 - 03.2015
  • Communicated with family members and loved ones to provide information about patient care, treatments and medical options.
  • Administered medications and fluids and checked vital signs on critically ill newborns.
  • Followed policies, procedures and hospital regulations for protocol compliance and patient safety.
  • Assessed, evaluated, and cared for neonate and pediatric patients.

Staff RN-Labor and Delivery

CHI-Lakeside Hospital
11.2012 - 10.2013
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.

Education

Bachelor - Nursing

CREIGHTON UNIVERSITY
Omaha, NE
05.2003

Skills

  • Operational Standards
  • Telephone Triage
  • Delegation and Motivation
  • Quality Assurance
  • Time Management
  • Policy Optimization
  • Judgment and Decision-Making

RN License

NE (Compact), CA, WA, OR, NV, MN, MI, NY, DC, AK

Timeline

Telephone Triage Registered Nurse

VillageMD
11.2022 - 03.2023

Clinical Liaison Development

Fonemed
12.2021 - 10.2022

CQI Team Leader

Fonemed
02.2021 - 12.2021

Nurse Counselor/Charge Nurse/Clinical Preceptor

FONEMED
11.2015 - Current

NICU Staff Nurse

Children's Hospital And Medical Center
01.2014 - 03.2015

Staff RN-Labor and Delivery

CHI-Lakeside Hospital
11.2012 - 10.2013

Bachelor - Nursing

CREIGHTON UNIVERSITY

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Stephanie Miller, RN, BSN