Stephanie Morrow
Amarillo
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Office Manager
BSA Hospice of the Southwest
Amarillo, TX
09.2022 - Current
- Coordinate daily office operations to ensure seamless workflow and enhance team productivity.
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversee payroll processing, maintaining accuracy in employee records and payments.
- Conduct regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Conduct performance evaluations for employees.
- FMLA guidelines/eligibility
Office Manager
Texas Department of Transportation
Amarillo, Texas
08.2002 - 09.2015
- Processed payroll for hourly and salaried employees. Verified time sheets, vacation/sick leave, comp time, FLSA.
- Oversaw supply inventory management, ensuring adequate stock levels and timely procurement of materials.
- Implemented electronic filing systems, improving document retrieval and reducing administrative time.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee information with utmost confidentiality, maintaining trust and integrity.
Administrative Assistant
Continental Equipment
Amarillo, TX
08.2000 - 07.2002
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with rental and lease agreements on heavy equipment.
Secretary
State Farm
Amarillo, TX
04.1998 - 07.2000
- Answered multi-line phone system.
- Communicated with clients regarding their policy/policies.
- Collected policy payments, turned in claims, and filed policies.
Customer Service Manager
Stempels Products
Amarillo, TX
10.1997 - 03.1998
- Oversaw customer service operations, ensuring high-quality support and quick resolution of inquiries.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Streamlined support ticket system, reducing response times significantly.
Secretary
Hardee's Inc.
Amarillo, TX
11.1996 - 09.1997
- Managed phone and handled incoming and outgoing mail and faxes.
- Process payroll records and daily bank deposits.
- Coordinated meetings and events.
Education
Bachelor of Science - Business Management
Wayland Baptist University
Skills
- Office management
- Prioritization and time management
- Training and development
- Communicate effectively
- Multitasking
- Employee relations
- Payroll processing
- FMLA
Certification
- CNP - Certified Notary Public
LANGUAGES
English
Timeline
Office Manager
BSA Hospice of the Southwest
09.2022 - Current
Office Manager
Texas Department of Transportation
08.2002 - 09.2015
Administrative Assistant
Continental Equipment
08.2000 - 07.2002
Secretary
State Farm
04.1998 - 07.2000
Customer Service Manager
Stempels Products
10.1997 - 03.1998
Secretary
Hardee's Inc.
11.1996 - 09.1997
Bachelor of Science - Business Management
Wayland Baptist University