STEPHANIE NAVARRO
Pasadena,TX
Overview
14
14
years of professional experience
Work History
Social Media Specialist
Tom Clay State Farm
02.2021 - 01.2023
- Created content for Instagram, Facebook, Twitter and LinkedIn
- Marketing duties, Receptionist duties, Office duties
- Billing calls, Claims calls, Customer Service
Sales Coordinator
CHO America, Inc.
03.2016 - 08.2017
- Processed orders, general filing and clerical tasks
- Coordinated the storage, transportation, and delivery of goods
- Ensured compliance with all state and federal shipping regulations
- Determined client requirements and resolve issues
- Implemented efficient vehicle disbursement procedures
- Maintained contact with brokers and drivers to ensure timely deliveries
- Developed key performance indicators to ensure quality
Marketing Coordinator (Previously-Administrator/Training Coordinator)
NDE Associates, Inc./ Birring NDE Center, Inc.
11.2008 - 06.2015
- Managed daily operations to include accounting, payroll, tracking quarterly taxes, bookkeeping, completing forms, balancing statements
- Registered students, made textbooks for training classes, ordered supplies, attended multiple phone lines
- Created and maintained company Facebook, Instagram, Snapchat, TikTok, LinkedIn and Twitter accounts, shot and edited footage for instructional NDT videos for company website for YouTube
- Generated, edited, published and shared daily content (original text, images, or video) that built meaningful connections and encouraged members/followers to take action
- Currently attend trade shows to market company and occasionally post on company’s social media accounts
- Off and on for marketing from Fall 2015 to present
Education
Bachelor of Science - Marketing
University of Houston- Clear Lake
Houston, TX12.2015
Associate of Arts - General Studies
San Jacinto College
Houston, TX12.2010
Skills
- Quickbooks
- MS Word
- PowerPoint
- Excel
- Lightroom
- Photoshop
- Content marketing
- Social media posting
- Blogging
- Customer service
Timeline
Social Media Specialist
Tom Clay State Farm
02.2021 - 01.2023
Sales Coordinator
CHO America, Inc.
03.2016 - 08.2017
Marketing Coordinator (Previously-Administrator/Training Coordinator)
NDE Associates, Inc./ Birring NDE Center, Inc.
11.2008 - 06.2015
Bachelor of Science - Marketing
University of Houston- Clear Lake
Associate of Arts - General Studies
San Jacinto College
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