Stephanie Nelson
Kalamazoo,MI
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
Work History
Care Coordinator
Kennedy Care
01.2022 - Current
- Used company software and databases to maintain records of services and clients' history.
- Monitored, tracked, and conveyed important patient information to Kennedy Care RNs to help optimize treatment plan.
- Built strong relationships with clients to deliver emotional support and companionship through caregivers.
- Supported patient care via schedule planning and client calls.
- Supported caregivers with support, understanding, and empathy.
- Timekeeping, retraining and performance improvements plans, and policy direction for caregivers
Project Manager
NTT DATA Formerly Dell Services
07.2012 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
Staffing Coordinator
Ascension Borgess Hospital
01.2016 - 08.2023
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Interviewed, hired, and mentored over 50 new personnel and oversaw all staffing operations during COVID protocols.
Human Resource Manager
D & L Industrial Services
10.2006 - 07.2012
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Devised hiring and recruitment policies for 250 employee company.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Processed employee claims involving performance issues and harassment.
- Recruited top talent to maximize profitability.
Skills
- Regulatory Compliance
- Staff Compensation
- Kronos Timekeeping
- Administer Benefits
- Payroll Coordination
- Unemployment Claims
- Strategic Planning
- Best Practices and Standards
- Equipment Care
- Care Planning
- Business Process Re-Engineering
- Quality Assurance and Control
Timeline
Care Coordinator
Kennedy Care
01.2022 - Current
Staffing Coordinator
Ascension Borgess Hospital
01.2016 - 08.2023
Project Manager
NTT DATA Formerly Dell Services
07.2012 - Current
Human Resource Manager
D & L Industrial Services
10.2006 - 07.2012
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