Stephanie Newman
Cypress,CA
Summary
Detail-oriented individual with strong cash register operation and customer relationship management skills. Proven track record in enhancing service delivery and ensuring customer satisfaction. Results-driven professional with strong customer relationship management skills. Experienced in supervising operations and training teams to enhance service delivery and customer satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Nanny
Michael Mendoza
Long Beach, California
01.2025 - 12.2025
- Supervised children's daily activities and ensured safety during playtime.
- Prepared nutritious meals and snacks according to dietary requirements.
- Assisted with homework and provided guidance on school projects.
- Communicated effectively with parents about daily routines and any concerns.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Maintained a clean and safe environment for children's play and learning.
Store Associate
WildFork Foods
Long Beach, CA
07.2024 - 11.2024
- Operated cash register and processed transactions accurately, ensuring a smooth checkout experience.
- Promoted products to customers, leading to increased customer satisfaction.
- Fulfilled online orders for customers.
- Priced items in a timely manner to reflect price changes.
- Maintained cleanliness and organization of store, contributing to a welcoming shopping environment.
- Ensured timely processing of inventory shipments for stock replenishment.
- Monitored product expiration dates and removed outdated items.
Manager
Round Table Pizza
Cypress, CA
06.2024 - 07.2024
- Supervised operations to enhance service delivery and elevate customer satisfaction.
- Trained and mentored staff on food safety and customer service protocols, enhancing team compliance and service quality.
- Resolved customer complaints promptly, ensuring adherence to company standards and fostering customer loyalty.
- Conducted quality checks on food preparation and presentation to uphold high standards.
- Collaborated with team members to streamline processes, which improved workflow efficiency.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Operated POS systems and handled customer transactions at the end of the shift.
Manager
Round Table Pizza
Long Beach, CA
04.2022 - 05.2024
- Supervised operations to enhance service efficiency and boost customer satisfaction.
- Trained and mentored staff on food safety and customer service protocols.
- Managed inventory levels to maintain stock availability and minimize waste.
- Resolved customer complaints promptly, maintaining high standards of service.
- Coached and mentored team members to improve job performance and service delivery.
- Completed thorough opening, closing, and shift change functions, ensuring consistent operational standards.
Education
High School Diploma -
San Pedro High School
San Pedro, CA06-2021
Skills
- Child supervision
- Client engagement strategies
- Cash register operation
- E-commerce order processing
- Inventory management
- Inventory processing
- Merchandising display
- Product marketing
Certification
- Food Handler, Issued by: eFoodcard, Received: 09/25
- CPR + AED + First Aid Certification, Issued by: American Health Training, Received: 07/25
Timeline
Nanny
Michael Mendoza
01.2025 - 12.2025
Store Associate
WildFork Foods
07.2024 - 11.2024
Manager
Round Table Pizza
06.2024 - 07.2024
Manager
Round Table Pizza
04.2022 - 05.2024
High School Diploma -
San Pedro High School