Stephanie Ngo
Garden Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front Desk Staff
Ambulatory Foot Care
06.2023 - Current
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Keep waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Prepare and process patient referrals and transfer requests.
- Greet and interact with patients to provide information, answer questions and assist with appointment scheduling.
- Maintain current and accurate medical records for patients.
- Check patient insurance, demographic, and health history to keep information current.
- Complete patient referrals to other medical specialists.
- Manage office logistics by scheduling appointments, maintaining files and collecting payments.
Consumer Data Analyst
MY VIETNAM, INC.
08.2021 - Current
- Extract and interpret data patterns to translate findings into actionable outcomes.
- Analyze data to identify root causes of problems and recommend corrective actions.
- Produce monthly reports using advanced Excel spreadsheet functions.
- Optimize data access and storage to improve performance of analytics systems.
- Uphold security and confidentiality of documents and data within area of responsibility.
Education
Bachelor of Science - Healthcare Administration
California State University - Long Beach
Long Beach, CA12.2026
Associate of Science - Natural Science
Orange Coast College
Costa Mesa06.2023
Skills
- Records Management
- Microsoft Office
- Vietnamese Fluency
- Organization and Time Management
- Front Desk Operations
- Data Entry Software
- Guest Reception
- Problem-Solving
Volunteering & Leadership
Vietnamese Catholic Student Association - Music Coordinator
FEBRUARY 2023 - PRESENT
Being a Music Coordinator in this non-profit organization, I concentrate my passion for music to organize musical events that not only entertain but also serve a higher purpose. Through volunteer efforts, I blend my passion for music with a profound commitment to making a difference in the lives of the less fortunate, and I’m honored to be a part of this organization’s missions.
Languages
Vietnamese
Native or Bilingual
Timeline
Front Desk Staff
Ambulatory Foot Care
06.2023 - Current
Consumer Data Analyst
MY VIETNAM, INC.
08.2021 - Current
Bachelor of Science - Healthcare Administration
California State University - Long Beach
Associate of Science - Natural Science
Orange Coast College
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