Stephanie Nicholson
Brentwood,TN
Summary
Adaptable professional with a solid background in customer service and team collaboration. Known for delivering exceptional service while effectively managing tasks in fast-paced environments to ensure customer satisfaction.
Overview
17
17
years of professional experience
Work History
Sales Associate
Tractor Supply Company
College Grove, TN
07.2026 - Current
- Assisted customers in locating products and provided knowledgeable recommendations.
- Operated point-of-sale system for accurate transaction processing and cash handling.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to ensure inventory levels met customer demands.
- Handled customer inquiries and resolved issues efficiently to foster satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Barista
Starbucks
Brentwood, TN
04.2026 - 07.2026
- Delivered exceptional customer service, ensuring a positive experience for all patrons.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machines and equipment efficiently to maintain workflow during peak hours.
- Maintained cleanliness and organization of workspace in compliance with health and safety standards.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
Nutrition Associate/Manager on Duty
Metro Nashville Public Schools
Nashville, TN
10.2009 - 04.2026
- Developed and implemented nutrition education programs for students and staff.
- Collaborated with food service teams to ensure compliance with dietary guidelines.
- Trained staff on nutrition policies and best practices for food preparation.
- Monitored and evaluated program effectiveness, making adjustments as necessary.
- . Participated in professional development opportunities to continuously expand knowledge within the field of nutrition.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
- Assisted with preparation and serving of food in line with established nutrition guidelines.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Processed customer payments and balanced cash drawers.
- Utilized POS system to receive and process food and beverage orders.
License and Title Clerk
Enterprise Mobility
Franklin, TN
04.2024 - 04.2025
- Reviewed and verified title documents for accuracy, reducing errors in processing by implementing standardized checks.
- Coordinated title transfers, maintaining accurate records and documentation for all transactions.
- Processed vehicle titles and registrations efficiently to ensure compliance with state regulations.
- Actively used Word, Excel, and Teams daily
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Managed communication with customers regarding title issues, providing timely resolutions to inquiries.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
Education
High School Diploma -
John Overton High School
Nashville, TNSkills
- Exceptional customer service
- Money handling
- Time management
- Multi-tasking
- Teamwork and collaboration
- Product knowledge
- Problem-solving skills
- Conflict resolution
- Cash management
- Adaptable availability
- Excellent people skills
Timeline
Sales Associate
Tractor Supply Company
07.2026 - Current
Barista
Starbucks
04.2026 - 07.2026
License and Title Clerk
Enterprise Mobility
04.2024 - 04.2025
Nutrition Associate/Manager on Duty
Metro Nashville Public Schools
10.2009 - 04.2026
High School Diploma -
John Overton High School