Stephanie Nolan
George West,Texas
Summary
Dynamic customer service professional with a friendly demeanor and proven teamwork skills at the United States Postal Service. Expert in problem resolution and managing P.O. Box accounts, ensuring efficient operations and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
PTF Sales and Services
United States Postal Service
10.2017 - 02.2026
- Greet and interact with customers, offer assistance with products, sales and promotions, and provide a good customer experience.
- Coordinates work operations across multiple functional areas,including retail, delivery, logistics, and mail processing.
- Handle and process customer purchases and returns.
- Sort and distribute mail and accountables quickly and accurately.
- Manage P.O. Box accounts and process in office as well as online payments.
- Uses delivery reports to identify and resolve deficiencies, such as mail condition reports, scanning integrity, and delivery compliance.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, TX05.2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
PTF Sales and Services
United States Postal Service
10.2017 - 02.2026
High School Diploma -
Mount Vernon High School