Stephanie Olenik
Andover,MA
Summary
Personable and results-driven administrative professional with broad experience in operations, management, and customer service. Recognized for building strong relationships, and fostering a positive, high-performance work environment. Skilled in developing and implementing effective strategies that improve efficiency, enhance organizational systems, and drive results while remaining focused on team building and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
Gold Beech Construction
Lexington, MA
06.2025 - Current
- Oversaw contracts, confirmed COIs and related documents.
- Directed client communications and internal memos, coordinating meetings, events, and workshops.
- Tracked timelines, milestones, and deliverables.
- Supported projects through bid management, subcontractor confirmations, and weekly updates.
- Handled invoicing, payroll, timesheets, accounts payable/receivable, and shop inventory.
- Developed and maintained company systems, processes, and technology for operational efficiency.
Office Administrator / Project Support
Gold Beech Construction
Lexington, MA
06.2024 - 06.2025
- Created and implemented SOPs for administration, project management, and client communication.
- Served as Interim Project Manager
- Drafted contracts for preconstruction, construction, and subcontractors.
- Coordinated quarterly team goal setting and reviews.
- Organized agendas and presentations; recorded and distributed meeting minutes.
- Managed AP/AR; acted as liaison between development, field teams, and stakeholders.
Office Manager
Chinatti Realty Group
Chelmsford, MA
11.2023 - 06.2024
- Streamlined operations by creating systems and enhancing software use, improving productivity.
- Oversaw agent onboarding, training, and support.
- Coordinated property listings, ensuring compliance and marketing quality.
- Provided cross-departmental support in transaction coordination, finance, and marketing.
- Managed vendor relationships and building operations.
Office Manager
Monteforte Law
Woburn, MA
06.2022 - 07.2023
- Co-led HR; supported hiring, onboarding, and staff management.
- Organized and facilitated case review and staff meetings.
- Implemented client-service processes to improve efficiency and experience.
- Oversaw office budget and administrative operations.
- Built and maintained client/vendor relationships.
Executive Assistant
Lamacchia Realty
Chelmsford, MA
01.2022 - 05.2022
- Supported VP of Business Development and CEO
- Coordinated onboarding of new agents.
- Created agendas/presentations, recorded meeting minutes, and prepared statistical reports.
- Email and schedule management, travel and event planning.
Senior Administrator
Berkshire Hathaway HomeServices - Verani Realty
Andover, MA
11.2017 - 12.2021
- Supported Regional Manager; implemented office systems and procedures.
- Managed transaction coordination, listing oversight, and reporting.
- Onboarded and trained staff and agents.
- Designed marketing campaigns and materials for agents.
- Acted as technology liaison and maintained vendor/attorney relationships.
Earned Income Analyst
Shaheen Bros. Inc.
Amesbury, MA
11.2016 - 11.2017
- Promoted after strong performance in multiple departments.
- Tracked and recorded vendor promotions, incentives, and allowances.
- Prepared bids, reconciled accounts, and supported corporate events.
Administrative Assistant
Shaheen Bros. Inc.
Amesbury, MA
04.2014 - 11.2016
- Provided reception, scheduling, file creation and maintenance.
- Inside sales support.
- Assisted with purchasing, shipping/receiving, AP/AR, and CEO/COO projects.
Education
High School -
Methuen High School
Methuen06-1986
Northern Essex Community College
Skills
- Microsoft 365
- Google Workspace
- Adobe Acrobat and InDesign
- Trello
- Paychex
- Slack
- Canva
- Mailchimp
- Social media
- Various CRMs
- Tech-savvy
- Process development
- Communication
- Collaboration
- Adaptability
- Creative problem-solving
Certification
Massachusetts Notary
Community
- Jeanne Geiger Crisis Center - volunteer
- Life is Good, Playmaker Project - volunteer
- North Andover Women's Club - fundraiser
- Lazarus House, St. Martha's Food Pantry - volunteer, fundraiser
Timeline
Operations Manager
Gold Beech Construction
06.2025 - Current
Office Administrator / Project Support
Gold Beech Construction
06.2024 - 06.2025
Office Manager
Chinatti Realty Group
11.2023 - 06.2024
Office Manager
Monteforte Law
06.2022 - 07.2023
Executive Assistant
Lamacchia Realty
01.2022 - 05.2022
Senior Administrator
Berkshire Hathaway HomeServices - Verani Realty
11.2017 - 12.2021
Earned Income Analyst
Shaheen Bros. Inc.
11.2016 - 11.2017
Administrative Assistant
Shaheen Bros. Inc.
04.2014 - 11.2016
High School -
Methuen High School
Northern Essex Community College