Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Otero

Mountain Top,PA

Summary

Highly confidential and professional administrative assistant with background in maintaining strict confidentiality protocols, managing sensitive data, and supporting high-level executives. Known for strong organizational skills, discretion in handling classified information, and adaptability to changing situations. In previous roles, improved efficiency of document processing systems and enhanced overall office communication flow.

Overview

Work History

Confidential Administrative Assistant/Human Resources Assistant

Crestwood School District
Mountain Top, PA
2018 - Current
  • Work hand and hand with the Superintendent
  • Maintained confidentiality of all employee records according to district policy.
  • Updated departmental databases with current contact information for staff members.
  • Greeted visitors to the Superintendent's office in a professional manner while maintaining confidentiality of sensitive information.
  • Organized and maintained Superintendent's calendar, scheduling meetings and appointments.
  • Responded timely to requests from staff or public regarding general inquiries about district policies or procedures.
  • Answered phone calls from staff, parents, vendors, providing information or routing calls to appropriate personnel.
  • Assisted in developing presentations and documents for board meetings.
  • Managed Superintendent's office operations by creating filing systems; updated administrative records as needed.
  • Provided support to other departments within the district as needed.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Composed correspondence on behalf of the Superintendent such as letters, memos, emails and reports.

Receptionist/Human Resources Assistant

Receptionist/Human Resources Clerk
Mountain Top, PA
2017 - 2018
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Responded to inquiries from internal staff members regarding office operations.
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Verified visitors' identification cards before allowing access to the building.

Clerk

ABF Freight
Wilkes Barre, PA
2014 - 2017
  • Assisted in scheduling deliveries and pickups of freight across Luzerne County.
  • Collected payments from customers.
  • Covered Personal time off from the operation manager to oversee all of the logistics

Office Assistant - Seasonal

Hall Mihalos Straub & co., LLP
Wilkes Barre, PA
2011 - 2017
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered phone calls and directed them to appropriate personnel.
  • Prepare Tax documents

Education

High School Diploma -

Freeport School District
Freeport, NY
06-1992

Skills

  • Excellent Interpersonal Communication Skills
  • Multitasking
  • Calendar Management
  • Strong Organization
  • Meeting planning
  • File Management
  • Document Preparation
  • Filing
  • Data Entry
  • Clerical Support
  • Staff Management
  • Social media knowledge
  • Computer skills - Google (docs, drive, sheets, calendar, and forms) Word (office, word, and excel)

Timeline

Confidential Administrative Assistant/Human Resources Assistant

Crestwood School District
2018 - Current

Receptionist/Human Resources Assistant

Receptionist/Human Resources Clerk
2017 - 2018

Clerk

ABF Freight
2014 - 2017

Office Assistant - Seasonal

Hall Mihalos Straub & co., LLP
2011 - 2017

High School Diploma -

Freeport School District
Stephanie Otero