Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Pandiella

Stephanie Pandiella

Wesley Chapel,US

Summary

Versatile HR professional with over 18 years of experience, bringing a valuable blend of expertise in healthcare recruitment and HR operations, crucial for optimizing talent acquisition and ensuring compliance.

Demonstrated ability to effectively screen, and onboarding qualified healthcare talent while also possessing a strong background in HR functions such as onboarding, data management, and compliance Proven ability to develop and implement recruitment strategies, build strong relationships with candidates and healthcare professionals. Passionate about utilizing HR best practices and technology to streamline recruitment processes, improve employee integration, and support organizational goals within the healthcare environment.

Overview

17
17
years of professional experience

Work History

Human Resources Generalist

Pioneer Health
10.2024 - 01.2025
  • Supported recruitment, improving candidate quality.
  • Streamlined onboarding, boosting retention and compliance.
  • Resolved conflicts, enhancing employee satisfaction.
  • Managed credentialing, ensuring regulatory adherence.
  • Enhanced HR reporting, informing strategic decisions.
  • Designed and launched digital HR transformation initiatives, modernizing legacy systems and automating manual processes for enhanced operational efficiency.
  • Standardized HR documentation protocols and compliance monitoring systems, ensuring adherence to healthcare industry regulations.
  • Led cross-functional HR initiatives to optimize talent acquisition processes, resulting in substantial reduction in time-to-hire and improved candidate quality.
  • Orchestrated benefits administration overhaul, streamlining enrollment procedures and reducing processing errors through systematic verification protocols.

Program Administrator

AdventHealth
02.2020 - 10.2024
  • Managed the full recruitment lifecycle, from initial sourcing and screening to onboarding and ongoing performance management, along with overall program administration.
  • Streamlined recruitment and onboarding, ensuring compliance with hospital standards and regulations.
  • Cultivated and maintained strong relationships

Surgical Coordinator

USF Health
03.2019 - 02.2020
  • Coordinate the clinical encounters of patients, including clinical appointments, authorizations, and surgery scheduling.
  • Served as the primary administrative contact for patients, facilitating patient needs with care team (e.g., Provider, Resident, Nurse, Mid-Level).
  • Ensures optimized clinic schedule for providers, including template management, guidelines and working with Medical Assistants to ensure patients are scheduled appropriately.
  • Works closely with Revenue Cycle Operations to facilitate both authorizations and co-pay/co-insurance notification and collection.
  • Provides excellent customer service by responding to telephone calls and inquiries in a timely fashion, using active listening and kind, informed responses.
  • Engages positively with other Practice Plan groups to deliver world-class service to the patient and to internal customers.

OR Patient Relations Representative

Tampa General Hospital
01.2014 - 03.2019
  • Serves as a liaison for patients and families primarily for Cardiovascular/Transplant Surgical Services.
  • Adhere to HIPAA regulations.
  • Addresses concerns and provides support and courtesy services for visitors and family members.
  • Works one on one with Surgeons to relay patient information to families.

Human Resources Specialist

Tampa General Hospital
11.2007 - 01.2014
  • Updated data for 7,000 employees, ensuring accuracy and compliance.
  • Managed demographics and termination paperwork, boosting HR efficiency.
  • Coordinated new hire processes, including checks and orientation.
  • Presented HR info at orientations, aiding new hire integration.
  • Managed comprehensive HR data systems and employee records for 7,000-person healthcare organization, ensuring accuracy in demographics, evaluations, and FMLA documentation.
  • Streamlined new hire onboarding process by coordinating orientations, conducting background checks, and delivering monthly HR presentations to optimize workforce integration.
  • Administered confidential employee documentation, including subpoenas and personnel files, while maintaining strict compliance with privacy protocols.
  • Served as primary HR reception contact, managing high-volume inquiries and providing responsive support to employees and applicants across multiple communication channels.
  • Developed and distributed hospital-wide management reports while implementing efficient data entry procedures to enhance departmental operations.
  • Implemented a comprehensive HR data management system for 7,000 employees, integrating personnel records, evaluations, and FMLA documentation with 100% accuracy.

Education

Human Resource Management (HRM)

Hillsborough Community College
Tampa,FL
01.2016

Highschool Diploma -

American Academy
01.2005

Skills

  • Talent Acquisition
  • Recruitment
  • Background Checks
  • Employee Onboarding
  • HR Policies
  • HRIS
  • Benefits Administration
  • Records Management
  • Microsoft Word
  • Microsoft Excel
  • HIPAA
  • Employee Relations
  • Performance Management
  • Data Entry
  • Customer Service

Timeline

Human Resources Generalist

Pioneer Health
10.2024 - 01.2025

Program Administrator

AdventHealth
02.2020 - 10.2024

Surgical Coordinator

USF Health
03.2019 - 02.2020

OR Patient Relations Representative

Tampa General Hospital
01.2014 - 03.2019

Human Resources Specialist

Tampa General Hospital
11.2007 - 01.2014

Human Resource Management (HRM)

Hillsborough Community College

Highschool Diploma -

American Academy

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