Dynamic Program Delivery Manager at Johnson & Johnson Innovative Sciences with a proven track record in stakeholder management and process improvements. Expert in cancer therapy and project management, I streamlined study startup timelines by 50%, enhancing operational efficiency while fostering collaboration across cross-functional teams. Committed to delivering exceptional results in clinical research.
Overview
15
15
years of professional experience
Work History
Program Delivery Manager - Investigational Product (Site Investigational Product Specialist)
Johnson & Johnson Innovative Sciences
09.2024 - Current
Established, built and sustained strong partnerships with stakeholders, including nurses, pharmacists, and investigators.
Resolved complex Investigational Product issues as the main contact for cross-functional teams.
Authored comprehensive IPPI documents to standardize product handling and administration.
Championed process improvements, leading to increased operational efficiency.
Facilitated workshops to promote teamwork and share best practices.
Served as primary contact for cross-functional teams to resolve Investigational Product (IP) issues.
Medical writing: Investigational Product Preparation and Administration Instruction (IPPI) to enhance best practices in IP handling, preparation, and administration.
Managed diverse portfolio of advanced studies, sharing strategic insights with Global Development teams.
Led initiatives related to IPPI and collaborated within working groups to ensure compliance.
Conducted ongoing dialogues with customers to understand site perspectives on study drug preparation and administration.
Provided consultation across cross-functional teams and business units to ensure the safe delivery of study drugs and documents at clinical sites.
Executed organizational strategies to support continuous learning and operational improvements.
Implemented process improvements, resulting in an increase in operational efficiency.
Facilitated team meetings and workshops to foster collaboration and share best practices.
Demonstrated behaviors consistent with the Leadership Imperatives, mentor and coach team members to improve their skills and contributions to the organization in collaboration with management.
CRA III/Site Investigational Product Specialist
ICON Clinical Research Sciences, formerly PRA Health Sciences
09.2020 - 09.2024
Established productive relationships with internal and external stakeholders.
Acted as the primary contact for cross-functional study teams regarding investigational product queries and issue resolution.
Participated in nursing, pharmacy practice discussions, and scientific forums related to investigational products and clinical trial documents.
Led onboarding and mentorship initiatives for new employees, enhancing integration into the team.
Maintained diverse portfolio of complex studies, sharing insights with Global Development and special project teams.
Directed IPPI-related initiatives and contributed to working groups focusing on investigational product improvements.
Executed administrative tasks accurately and promptly, ensuring compliance with operational standards.
Collaborated closely with clinical teams to support site assessments and training on investigational product administration.
Clinical Research Nurse/Department Manager
Charleston Oncology
Charleston, SC
05.2014 - 03.2020
Directed clinical research program across primary and two satellite sites, managing over 100 trials including Expanded Access and Compassionate Use programs for 12 Principal Investigators.
Established strong relationships with internal stakeholders, including clinical trial managers and medical science liaisons.
Streamlined study startup timelines by 50% to a median of eight weeks and reduced treatment day violations by approximately 90% through implementation of new tools.
Developed standard operating procedures for compliance with study sponsor protocols across various departments.
Oversaw clinical monitoring quality and adherence to established plans and processes.
Led bimonthly meetings with stakeholders to align goals, improve workflows, and discuss regulatory document transitions.
Doubled clinical trial program revenue in first year, achieving consistent annual increases thereafter.
Ensured patient safety and IRB compliance through informed consent processes and adverse event reporting.
Coordinated communication between investigators, sponsors, vendors and other research personnel involved in the clinical trial process.
Monitored laboratory results for trends that could indicate potential problems with study medications or treatments.
Provided education to patients, families and healthcare providers about clinical trial protocols and informed consent process.
Assisted with the preparation of regulatory documents for submission to appropriate agencies such as IRB and IEC or FDA.
Monitored departmental budget, tracked trends, and negotiated sponsor budgets/contracts.
Infusion Nurse
Charleston Oncology
Charleston, SC
01.2013 - 05.2014
Oversaw all aspects of patient care in infusion and injection suites.
Administered chemotherapy and biotherapy daily for up to 12 patients.
Conducted comprehensive patient assessments, including vital signs, and ECG.
Calculated medication dosages and collaborated with medical personnel for necessary adjustments.
Administered medications, maintained computerized charting, and completed treatment-related billing.
Ensured proper infection control practices were followed throughout the entire infusion process.
Managed multiple tasks simultaneously while maintaining attention to detail.
Responded quickly and efficiently to emergency situations that occurred during an infusion procedure.
Participated in continuing education programs related to advances in infusion practice standards.
Mixed medications for chemotherapy and iron infusions, carefully following physician specifications.
Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
Educated family members about the importance of adhering to prescribed treatments for their loved ones receiving IV therapies.
Charge Nurse
Roper Saint Francis Hospital
Charleston, SC
01.2011 - 01.2013
Oversaw comprehensive patient care, promoting teamwork and collaboration among staff.
Managed care for five patients, including direct admissions, transfers, and discharges.
Completed all required documentation and charting within established timelines.
Collaborated with personnel to enhance patient care delivery and meet management expectations.
Supervised nursing staff of two nurses and two patient care coordinators to ensure efficient operations.
Collaborated with interdisciplinary teams to develop individualized care plans for patients.
Provided emotional support for families facing difficult decisions regarding end-of-life care.
Delegated tasks appropriately among staff members according to their qualifications.
Managed staffing levels within the unit while ensuring optimal levels of patient care.
Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Coordinated communication between physicians and other healthcare professionals regarding patient care.
Assisted with admission and discharge planning for assigned patients.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Education
Associate Degree - Nursing
Trident Technical College
Charleston, SC
12.2010
Bachelor of Arts - Biology
College of Charleston
Charleston, SC
08.1997
Skills
Project management
Cancer therapy expertise
Microsoft Office applications
Data analysis and communication tools
Visual presentations and word processing
Healthcare quality assessments
Team leadership
Stakeholder management
Database management
Delivery management
Risk assessment
Attention to detail
Accomplishments
Inspire Award for support of EMR2 Program, 01/2025
Inspire Award IPPI Process Improvement, 03/2025
Inspire Award Foundational Training Material Review, 05/2025
Imaavy (Nipocalimab) Health Authority Approval, 05/2025
Acknowledgments
LKA Award for Nipocalimab Program, 12/06/21
LKA Award - Janssen IPPI Department as SIPS, 12/20/21
Mentor for SIPS, 2021
Quality IPPI Process Audit, 02/01/22 - 03/01/22
2023 Thank you award recipient, 2023
Mentor for SIPS, 2024
LKA Award for Ancillary Supply Process, 07/01/24
US Oncology Research Associate of the Month, 2015
Top Recruiting Clinical Trial Site for US Oncology, 2014
US Oncology Research Associate of the Month, 2014
Oncology Nursing Society, Member, 2010 - Current
Lambda Chi Nu Honor Society, Inductee & Member, 2010
Investigational Product Technician/Clinical Trial Assistant at Scientia Clinical ResearchInvestigational Product Technician/Clinical Trial Assistant at Scientia Clinical Research
Pharmacy Program Coordinator, Investigational Drug at Cedars-Sinai Medical CenterPharmacy Program Coordinator, Investigational Drug at Cedars-Sinai Medical Center