Stephanie Paterson
Manchaca
Summary
Expert in problem-solving and communication, focused on driving team performance and delivering measurable results. Proficient in managing multiple projects with precision, consistently meeting deadlines and maintaining high standards. Committed to overcoming challenges and aligning team efforts with organizational goals.
Overview
19
19
years of professional experience
Work History
Team Leader Manager
Parallon
01.2012 - Current
- Established efficient workflow processes, enhancing team productivity and performance standards.
- Facilitated employee relations through effective communication, coaching, and development initiatives.
- Collaborated with senior management to align departmental objectives with company vision.
- Oversaw assignment organization to drive operational excellence.
- Defined clear targets and objectives, communicating them to team members.
Authorization Specialist
Austin Pain Associates
06.2006 - 01.2012
- Collaborated with healthcare providers to secure documentation for prior authorization requests.
- Achieved and surpassed individual productivity targets for processing authorizations.
- Demonstrated adaptability with changing insurance requirements, maintaining up-to-date knowledge through continuous education efforts.
- Expedited claim processing by submitting complete and accurate information in accordance with payer requirements.
- Managed high volumes of authorizations, referrals, and appeals to reduce processing times.
- Ensured compliance with HIPAA regulations while safeguarding sensitive patient information.
Education
Accounting
Texas Tech
Lubbock, TXSkills
- Staff management and training
- Employee coaching and mentoring
- Remote team leadership
- Team collaboration
- Decision-making and prioritization
- Workload management
- Task delegation
Timeline
Team Leader Manager
Parallon
01.2012 - Current
Authorization Specialist
Austin Pain Associates
06.2006 - 01.2012
Accounting
Texas Tech
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