Stephanie Perez Gutierrez
West Jordan,UT
Summary
Organized and efficient compliance officer with a track record of conducting thorough audits and managing multiple projects. Committed to ensuring legal compliance and enhancing team performance through effective training and communication.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Compliance Officer
Cornerstone Residential Management
08.2024 - 04.2025
- Assisted in monitoring compliance with internal policies and regulatory requirements.
- Supported risk assessments to identify potential compliance issues within the organization.
- Conducted regular audits of company practices to ensure adherence to legal standards.
- Collaborated with teams to develop training materials on compliance protocols and procedures.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Property Manager
Cornerstone Residential Management
05.2022 - 08.2024
- Managed tenant relations, addressing inquiries and resolving issues to enhance satisfaction.
- Oversaw property maintenance operations, coordinating repairs and ensuring timely completion of work orders.
- Implemented leasing strategies, resulting in reduced vacancy rates and improved occupancy levels.
- Conducted regular property inspections, identifying areas for improvement and maintaining compliance with regulations.
- Developed and managed budgets, monitoring expenses to ensure financial efficiency across properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Leasing Agent
Cornerstone Residential Management
05.2021 - 04.2022
- Facilitated property tours, showcasing amenities and fostering client relationships.
- Managed lease agreements, ensuring compliance with regulations and company policies.
- Coordinated tenant move-ins and move-outs, streamlining processes for efficiency.
- Developed marketing strategies to enhance property visibility and attract prospective tenants.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Team Leader
Chick-fil-A
10.2019 - 05.2021
- Led team in executing high-volume service during peak hours, ensuring customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced wait times.
- Developed training programs to onboard new team members and ensure compliance with operational standards.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Education
High School Diploma -
Granger High Svool
West Valley City, UT05-2020
Skills
- Compliance monitoring
- Internal audits
- Document review
- Document control
- Leadership techniques
- Legal compliance
- HUD/LIHTC
- Time management
- Team leadership
- Goals and performance
- Verbal and written communication
- Positive and upbeat
- Goal setting
- Resolution-oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Compliance Officer
Cornerstone Residential Management
08.2024 - 04.2025
Property Manager
Cornerstone Residential Management
05.2022 - 08.2024
Leasing Agent
Cornerstone Residential Management
05.2021 - 04.2022
Team Leader
Chick-fil-A
10.2019 - 05.2021
High School Diploma -
Granger High Svool