Stephanie Perfecto
Chicago,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Cleaning Crew Member
DLG Management
09.2023 - 04.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
Receptionist
B Nails
12.2022 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Sales Representative
Furniture Icon
06.2020 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
Sullivan High School
Chicago, IL06.2021
Skills
Customer Service
Customer Relationship Building
Sales expertise
Relationship Building
Product and service knowledge
Negotiation Tactics
Time Management
Telephone skills
Organization skills
Scheduling
Scheduling appointments
Languages
Spanish
Native or Bilingual
Timeline
Cleaning Crew Member
DLG Management
09.2023 - 04.2024
Receptionist
B Nails
12.2022 - 09.2023
Sales Representative
Furniture Icon
06.2020 - 11.2022
High School Diploma -
Sullivan High School
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