Stephanie Perra
Green Bay,IA
Summary
Accomplished Chief Nursing Officer with a proven track record at Willow Creek Behavioral Health, enhancing patient care through strategic planning and quality improvement. Expert in nursing staff management and patient safety, demonstrated by successfully maintaining high care levels within budget constraints. Skilled in clinical care and fostering team development, significantly improving care delivery and employee satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Chief Nursing Officer
Willow Creek Behavioral Health
12.2021 - Current
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Designed and implemented standards of care for nursing and patient care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Provided direct nursing care to patients when personnel was short-staffed.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Assisted with preparation of budget and expense reports.
- Managed budgets, ensuring cost-effective use of resources without compromising patient care quality or employee satisfaction.
Director of Assessment and Referral
Willow Creek Behavioral Health
01.2019 - 12.2021
- Enhanced team performance by providing ongoing training and professional development opportunities.
- Built, directed and managed implementation and effectiveness of assessment and referral program.
Utilization Review Specialist
Willow Creek Behavioral Health
04.2017 - 01.2019
- Provided timely feedback to physicians regarding patient progress, facilitating adjustments to treatment plans as needed.
- Assisted with audits to ensure compliance with federal regulations governing Medicare and Medicaid reimbursements, safeguarding against potential penalties or sanctions from government agencies.
- Enhanced patient care by conducting thorough utilization reviews and ensuring adherence to treatment plans.
- Collaborated with interdisciplinary teams to create effective discharge plans that promoted optimal patient outcomes while minimizing hospital readmissions.
- Managed a high volume of cases efficiently by prioritizing tasks and maintaining strict deadlines for completion of reviews.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Performed prior authorization review of services requiring notification.
Registered Nurse
ThedaCare Medical Center-New London
02.2015 - 01.2018
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse
Manitowoc County Sheriffs Office
09.2012 - 01.2015
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Master of Science - Nursing: Organizational Leadership
Chamberlain University
10-2019
Bachelor of Science - Nursing
Bellin College of Nursing
Green Bay, WI 05-2012
High School Diploma -
Bay Port High School
Howard, WI01-2008
Skills
- Clinical care
- Nursing staff management
- Patient care services coordination
- Patient safety
- Quality improvement
- Nursing staff supervision
- Strategic planning
- Recruiting and hiring
- Budget development
Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Timeline
Chief Nursing Officer
Willow Creek Behavioral Health
12.2021 - Current
Director of Assessment and Referral
Willow Creek Behavioral Health
01.2019 - 12.2021
Utilization Review Specialist
Willow Creek Behavioral Health
04.2017 - 01.2019
Registered Nurse
ThedaCare Medical Center-New London
02.2015 - 01.2018
Registered Nurse
Manitowoc County Sheriffs Office
09.2012 - 01.2015
- CPR/AED Certification
Master of Science - Nursing: Organizational Leadership
Chamberlain University
Bachelor of Science - Nursing
Bellin College of Nursing
High School Diploma -
Bay Port High School
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