Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Petersen

Waukee,IA

Summary

Detail-oriented operations manager with 15+ years of experience in overseeing
day-to-day operations and managing accounts for diverse organizations. A proven track record in billing and invoicing, with expertise in financial data reconciliation and customer relationship management. Demonstrated leadership in coordinating office functions and improving operational efficiencies. Committed to delivering reliable solutions and maintaining high standards of service in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Pharmacy Cler/Pharmacy Technician

Pharmacy
10.2021 - 05.2023
  • Helping customers with prescriptions
  • Checking out customers
  • Filling prescriptions
  • Making sure prescriptions are correct
  • Data Entry of prescriptions
  • Maintain inventory
  • Opening/Closing registers - dropping money

Office Manager

Haz Mat Response
02.2019 - 02.2024
  • Drafting and auditing invoices for over 200 customers
  • Computer analysis/troubleshooting
  • Generating files for customer tracking
  • Communicating with the customers
  • Ordering supplies
  • Monitoring supply order systems
  • Greeting and monitoring people that come in.

Operations Manager

Innovative Counceling & Consulting, Inc.
04.2024 - Current

• Oversee the general day to day operations of the company including 3
offices, including but not limited to daily check ins and daily operations of
each office, answering questions, assisting staff and clients alike. Working
directly with the Owner/CEO of the company on a daily basis and
communicating important information.

Education

Bachelor of Arts - Business Administration And Management

Minnesota School of Business
Richfield, MN
10-2007

Skills

  • Problem-solving
  • Operations management
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff management

Timeline

Operations Manager

Innovative Counceling & Consulting, Inc.
04.2024 - Current

Pharmacy Cler/Pharmacy Technician

Pharmacy
10.2021 - 05.2023

Office Manager

Haz Mat Response
02.2019 - 02.2024

Bachelor of Arts - Business Administration And Management

Minnesota School of Business
Stephanie Petersen