Stephanie Peterson
Watseka,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dietary Manager
Banyan Treatment Center
Gilman, IL
06.2022 - Current
- Evaluated food production to check whether food was being made, portioned and handled correctly.
- Coordinated food inventory and maintained costs within budget guidelines.
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients.
- Checked with residents to ask about food quality, satisfaction and personal likes or dislikes.
Business Office Manager
Petersen Health Care
Watseka, IL
03.2022 - Current
- Coordinating and managing business office functions, including accounts receivable, accounts payable and customer service
- Oversee reception activities
- Ensure timely and accurate submission of billings to appropriate reimbursement agencies and private payers
- Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents; coordinate and collect accounts receivable and past-due accounts
- Review payment policies and procedures with new admissions and their responsible parties
- Complete receipt records, post deposits, run cash receipts batch listings, research/prepare/post adjustments, call in deposits and enter census,
- Administer and reconcile resident trust accounts and petty cash
- Answer family inquiries regarding billing for services
- Develop and maintain relationships with employees, residents, visitors, vendors and the corporate office.
Independent Living/Youth Outreach Advocate
Options CIL
Watseka, IL
04.2019 - 01.2022
- Maintained accurate records of consumers with disabilities needs to live as independently as possible
- Assisted consumers with completing applications for Government assistance programs
- Contacted consumers inbound and outbound via telephone, in person and remotely to assess personal needs
- Youth mentoring
- Facilitated support groups for individuals with disabilities
- Created and implemented goals with consumers to obtain employment, housing, government assistance, etc
- Initiated and coordinated visits by influential persons and community groups for marketing exposure
- Developed network relationships with industry professionals to enhance community awareness and promote services
- Interviewed individuals and families to assess needs and provide informational resources
- Documented data and completed accurate updates to case records
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Cila Manager
The Arc of Iroquois County
Watseka, IL
05.2015 - 04.2019
- CPR/CPI certified
- Supervise five staff members for six residents
- Care for developmentally and medically challenged adults
- Schedule appointments, arrange and provide transportation
- Ensure adherence to state guidelines
- Well versed in all medical paperwork guidelines including HIPAA and general office duties
- Onboarded new employees with training and new hire documentation
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Accomplished multiple tasks within established timeframes
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Certified Nursing Assistant in CNA -
Kankakee Community College
02.2019
Some College (No Degree) - Food Protection Manager
ANSI
Skills
- Client needs assessment
- Interpersonal Communication
- Community Resources
- Customer Service
- File management
- Microsoft Office Suite
- Good Telephone Etiquette
- Collaboration
- Planning and Coordination
- Data Entry
- Decision Making
- Active Listening
- Self-Motivated
- Critical Thinking
- Organization and Time Management
- Multitasking Abilities
- Works well independently
- Inventory Management
- Department Management
- Supply Coordination
- Staff Monitoring
- Recordkeeping and Reporting
- Employee Recruitment
- Coaching and Mentoring
- Calendar and Scheduling Software
- Payroll Administration
- Supply Ordering and Management
- Quality Assurance
- Staff Supervision
- Fundraising Campaigns
- Donation Solicitation
- Event Planning
Certification
CPR Certification
CPI Certification
Timeline
Dietary Manager
Banyan Treatment Center
06.2022 - Current
Business Office Manager
Petersen Health Care
03.2022 - Current
Independent Living/Youth Outreach Advocate
Options CIL
04.2019 - 01.2022
Cila Manager
The Arc of Iroquois County
05.2015 - 04.2019
Certified Nursing Assistant in CNA -
Kankakee Community College
Some College (No Degree) - Food Protection Manager
ANSI
Similar Profiles
JESSICA DUBECJESSICA DUBEC
Registered Nurse at Banyan Treatment CenterRegistered Nurse at Banyan Treatment Center
EMMANUEL SENOREMMANUEL SENOR
Medical Records Auditor at Banyan Treatment Center / New Leaf BillingMedical Records Auditor at Banyan Treatment Center / New Leaf Billing
Tanya James - SmithTanya James - Smith
Staff Nurse at Banyan Treatment CenterStaff Nurse at Banyan Treatment Center
Amanda DeanAmanda Dean
Registered Nurse Team Lead at Banyan Treatment CenterRegistered Nurse Team Lead at Banyan Treatment Center
Ethan ShayEthan Shay
Bussser /Restaurant Server at Olive GardenBussser /Restaurant Server at Olive Garden