Greeted guests pleasantly and answered menu questions.
Operated register to process payments and collect cash payment for order totals.
Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Used proper techniques to prepare food and ingredients.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Customer service and sales
Ajoya
Louisville, CO
07.2015 - 01.2016
Inventory and labeling
Processed orders, service requests and applied information to customers.
Offered knowledgeable insight into available products and services.
Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Recommended products to customers, thoroughly explaining details.
Delivered prompt service to prioritize customer needs.
Assistant General Manager/Massage Therapist Manager
Massage Green Spa
Broomfield, CO
09.2014 - 06.2015
Management of massage therapists, including scheduling and hiring
Resolution of customer service concerns
Sales of memberships
Managed team schedule with eye for coverage needs and individual strengths.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Administrative Assistant
Keller Williams Realty
Southlake, TX
02.2011 - 02.2012
General errands for office supplies and other requirements of agents within the team
Input of real estate listings and contracts, with usage of many real estate internet software programs (such as Top Producer and NTREIS)
Scanning of files and organization of office files and other pertinent documents
Photography of listings
Answered telephone calls for real estate agents’ clients
Basic clerical duties
Input of real estate listing within a software program
Distributed mail to agents within three office locations
Organized appointments and order of office
Package Handler
FedEx
Fort Worth, TX
01.2010 - 01.2011
Handled packages and assured deliveries to correct destinations
Organized packages in transport vehicle
Followed verbal and written instructions to properly move and ship products.
Store associate
RaceTrac
Watauga, TX
05.2010 - 11.2010
Preparation of food and coffee to be vended
General cleaning and upkeep of store
Checkout of customers at the cash register
Customer service
Education
Bachelor’s - Psychology
Bachelor of Science - Psychology
University of Colorado -
Denver, CO
05.2024
Associate of Arts - Psychology
Tarrant County Community College
Ft. Worth, TX
05.2012
Skills
Interactive communication skills
Customer engagement
Staff Scheduling
Sales Promotion
Team Leadership
Verbal and Written Communication
Customer Relations
Meticulous Attention to Detail
Ease with Computers and Technology
Timeline
Restaurant Crew Member
MOD Pizza CO
03.2016 - 08.2016
Customer service and sales
Ajoya
07.2015 - 01.2016
Assistant General Manager/Massage Therapist Manager