Stephanie Phan
McKinney,TX
Summary
Accomplished food worker with a proven track record at Fluffy Fluffy, excelling in inventory management and customer satisfaction. Demonstrated great attention to detail and adaptability. Skilled in cross-training and fostering team success, ensuring seamless operations under pressure. Dependable and efficient, consistently delivering high-quality service and culinary excellence.
Personable and reliable with positive attitude and passion for delivering excellent customer service. Understands food safety protocols and basic culinary techniques, demonstrating strong organizational and multitasking abilities. Committed to ensuring clean, safe, and enjoyable dining experience for all patrons.
Developed valuable skills in fast-paced food service environment, focusing on teamwork and customer satisfaction. Demonstrates strong organizational abilities and keen attention to detail, ensuring high standards of cleanliness and efficiency. Seeking to transition into new field, leveraging these transferrable skills for impactful contributions.
Overview
1
1
year of professional experience
Work History
Food Worker
Fluffy Fluffy
Frisco, TX
10.2023 - 02.2024
- Reduced food waste through efficient inventory management and optimal food storage techniques.
- Prepared high-quality dishes according to recipe specifications, ensuring consistent taste and presentation. Also adapting to requests made by the customers.
- Managed time efficiently during peak hours to minimize wait times and deliver exceptional service to customers.
- Assisted in training new employees, fostering a supportive work environment and contributing to overall team success.
- Demonstrated versatility by cross-training in various roles within the restaurant, supporting the team wherever necessary during busy shifts or staff shortages.
- Conducted routine equipment maintenance, ensuring optimal functionality and minimizing downtime in the kitchen.
- Complied with all safety regulations, preventing accidents or injuries in the workplace.
- Enhanced customer satisfaction by providing attentive service, customized meal recommendations, addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Adapted quickly to changing menus or ingredients, maintaining consistent quality in dish preparation.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Food Worker
Fish Bowl Poké and Pho
McKinney, TX
03.2023 - 10.2023
- Streamlined kitchen processes with effective communication between front-of-house and back-of-house staff members.
- Contributed ideas for marketing promotions that led to increased foot traffic and revenue growth.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Learned other teammates' work tasks to train as backup.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers and answered inquiries regarding menu items and specials.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Demonstrated knowledge of menu items and corresponding ingredients.
Education
No Degree -
Mckinney North High School
McKinney, TXSkills
- Fast learner
- Great attention to detail
- Good under pressure
- Follows orders well
- Very dependable
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
French
Limited Working
Italian
Limited Working
Timeline
Food Worker
Fluffy Fluffy
10.2023 - 02.2024
Food Worker
Fish Bowl Poké and Pho
03.2023 - 10.2023
No Degree -
Mckinney North High School