Stephanie Pimentel
Queens,New York
Summary
Results-driven branch management professional with extensive experience in building-material distribution, sales support, warehouse operations, inventory control, procurement, customer service, and employee development. Increased branch sales by 20% over one year with strategic sales and customer
service enhancements.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Branch Manager
New Castle Building Products
New York
11.2024 - Current
- Direct daily operations for a high-volume building-material distribution branch generating approximately $11.5 million in annual sales.
- Led, coached, and developed 16 employees across sales, customer
service, warehouse, yard, delivery, and administrative functions. - Managed more than $2 million in inventory, including purchasing,
replenishment, transfers, special orders, cycle counts, and excess-
inventory reduction. - Monitored sales, margins, expenses, service levels, and operational performance to support branch profitability.
Established performance expectations, conducted employee
evaluations, addressed staffing needs, and promoted accountability throughout the branch. - Established performance expectations, conducted employee
evaluations, addressed staffing needs, and promoted accountability throughout the branch. - Maintained strong relationships with contractors, customers, vendors, and internal business partners.
- Analyzed sales and inventory trends to improve forecasting,
purchasing decisions, product availability, and cost control.
Partnered with regional leadership to implement company initiatives and identify opportunities for continued branch growth. - Partnered with regional leadership to implement company initiatives and identify opportunities for continued branch growth.
Operations Manager
Beacon Building Products
Queens, New York
01.2022 - 09.2024
- Built warehouse procedures aligned with company standards to improve consistency across daily branch operations.
- Led training and development for warehouse staff, building a more accountable and high-performing team.
- Oversaw receiving, warehousing, and distribution activities to support accurate order handling and on-time customer service.
- Maintained cleanliness and safety across the warehouse, yard, and store while reinforcing reporting and operating procedures.
- Monitored employee performance through evaluations and coaching, then used data analysis to guide support and scheduling decisions.
Inventory Coordinator
Beacon Building Products
Queens, New York
01.2021 - 01.2022
- Collaborated with the Inventory Planning & Replenishment Manager on product maintenance for the North Atlantic Region.
- Optimized order quantities to balance cost, inventory turns, and volume discounts during planning and receipt cycles.
- Analyzed inventory, purchasing quantities, and sales trends to support demand planning and branch replenishment decisions.
- Sourced new and special-order products based on branch and customer needs, strengthening sales and service support.
- Monitored supplier quality, coordinated returns, and resolved pricing issues to keep vendor relationships on track.
Administrative Assistant
Beacon Building Products
Queens, New York
01.2013 - 01.2021
- Coordinated senior leadership communication, scheduling, and travel arrangements to keep daily office operations organized.
- Prepared documents, maintained records, and handled confidential information with discretion and professionalism.
- Supported payroll and HR processes by organizing employee information and maintaining accurate administrative files.
- Managed pricing, credits, purchase orders, warehouse transfers, and invoice tracking to support sales operations and branch workflow.
- Supported branch operations through data analysis, reporting, and process improvement across recurring administrative tasks.
Education
Ultrasound Technologist Certificate - undefined
Institute of Allied Medical Profession
New York, NY06-2010
Internship - Cardiology/Vascular
Cornell Diagnostics
New York, NY12-2009
High School Diploma - undefined
Newtown High School
Queens06-2004
Skills
Branch operations management
Team leadership & development
Process improvement
Inventory management
Procurement & vendor management
Data analysis & reporting
P&L management
KPI dashboard reporting
Languages
English
Spanish
Timeline
Branch Manager
New Castle Building Products
11.2024 - Current
Operations Manager
Beacon Building Products
01.2022 - 09.2024
Inventory Coordinator
Beacon Building Products
01.2021 - 01.2022
Administrative Assistant
Beacon Building Products
01.2013 - 01.2021
High School Diploma - undefined
Newtown High School
Internship - Cardiology/Vascular
Cornell Diagnostics
Ultrasound Technologist Certificate - undefined
Institute of Allied Medical Profession