Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Stephanie Piontkowski

Stephanie Piontkowski

Milwaukee,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong history of exceptional service in Customer service based rolls

Overview

8
8
years of professional experience

Work History

Bartender/Waitress

Lou Malnatis Pizzeria
01.2022 - Current
  • Primarily responsible for Training new Hires and reporting feedback to management
  • Ensured that food quality and customer service was up to standard
  • Took orders and answered questions about menu items, prepared food items, stocked food while keeping a clean and organized environment, as well as developing customer service and multitasking skills.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

WAITRESS

Evies Vietnamese Kitchen
11.2019 - Current
  • Warmly greeted new and returning customers, remembered menu items to give customized recommendations to guests and successfully resolved conflict resulting in customer satisfaction all the time
  • Managed an entire restaurant alone, including seating diners, taking orders, making drinks, answering phones, serving dishes, packaging orders and bussing tables
  • Learned skills to overcome Language barriers in the workplace.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.

ASSOCIATE TRAINER

Panera Bread
06.2016 - 11.2019
  • Primarily responsible for Training new Hires and reporting feedback to management.
  • Ensured that food quality and customer service was up to standard
  • Enhanced trainee retention by developing and implementing interactive training modules.
  • Took orders and answered questions about menu items, prepared food items, stocked food while keeping a clean and organized environment, as well as developing customer service and multitasking skills

Education

Bachelor of Arts - German

University of Wisconsin Milwaukee
Milwaukee
12.2022

High School Diploma -

Milwaukee School of Languages
05.2018

Skills

  • Microsoft Office - Word, PowerPoint, Excel & Outlook
  • Google - Mail, Drive, Docs, Slides & Sheets

Languages

German
Native or Bilingual

Timeline

Bartender/Waitress

Lou Malnatis Pizzeria
01.2022 - Current

WAITRESS

Evies Vietnamese Kitchen
11.2019 - Current

ASSOCIATE TRAINER

Panera Bread
06.2016 - 11.2019

Bachelor of Arts - German

University of Wisconsin Milwaukee

High School Diploma -

Milwaukee School of Languages

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Stephanie Piontkowski