Stephanie Pitts
Pharmacy Technician
Nashville,USA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Ascension St. Thomas Rehab Hospital
Nashville, TN
12.2024 - Current
- Assisted pharmacists with medication preparation and dispensing to ensure safe patient care.
- Maintained accurate inventory levels by monitoring stock and placing orders as needed.
- Educated patients on proper medication usage and potential side effects to promote adherence.
- Collaborated with healthcare team to resolve prescription issues and enhance patient outcomes.
- Managed prescription processing and medication dispensing to ensure patient safety and compliance with regulations.
- Collaborated with pharmacists to optimize inventory management and streamline workflow efficiency.
- Trained new pharmacy technicians on procedures, enhancing team performance and service quality.
- Implemented quality control measures to improve accuracy in medication preparation and reduce errors.
- Assisted in developing standard operating procedures to enhance operational consistency across the pharmacy.
- Led initiatives for improving customer service, resulting in higher patient satisfaction ratings.
- Monitored medication storage conditions to maintain compliance with health standards and regulations.
- Conducted regular inventory audits to minimize waste and ensure availability of essential medications.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
Monroe Carell Jr. Children’s Hospital at Vanderbilt
Nashville, TN
04.2015 - 09.2024
- Complied with state regulations to maintain safe, clean pharmacy.
- Maintained patient confidentiality when handling records and sensitive data.
- Verified dosages and measured medications for prescriptions.
- Sorted medications for delivery and distribution.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- IV medication preparation
Narcotics Auditor/Manager
Gulf Coast Medical Center
Panama City, FL
09.2013 - 03.2014
- Searched computer databases, public records, and other resources to locate persons or compile information for investigations.
- Analyzed facts to identify suspects and develop case information.
- Gathered and analyzed information from variety of sources to assess completeness and validity.
- Liaised with law enforcement and detectives to assist with investigations.
- Integrated activities with other departments to accomplish common goals.
- Determined scope, timing, and direction of investigations.
- Collaborated with other offices and agencies to exchange information and coordinate activities.
- Prepared reports that detail investigation findings.
Narcotics Auditor/Manager
Centennial Medical Center
Nashville, TN
06.2007 - 09.2013
- Searched computer databases and other resources to locate persons or compile information for investigations.
- Liaised with law enforcement and detectives to assist with investigations.
- Interviewed witnesses to collect evidence and written statements regarding committed crimes.
- Attended meetings, seminars, and workshops to expand investigatory law services expertise.
- Analyzed facts to identify suspects and develop case information.
- Gathered and analyzed information from variety of sources to assess completeness and validity.
- Prepared evidence and investigative reports for DEA.
- Integrated activities with other departments to accomplish common goals.
- Prepared reports that detail investigation findings.
- Collaborated with other offices and agencies to exchange information and coordinate activities.
Pharmacy Technician
Malone Drug company
Nashville, TN
02.2003 - 06.2007
- Verified dosages and measured medications for prescriptions.
- Complied with state regulations to maintain safe, clean pharmacy.
- Maintained patient confidentiality when handling records and sensitive data.
- Resolved customer service issues in a timely manner.
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
- Organized medications for dispensing by prefilling prescriptions and calculating quantities.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Calculated prices for prescriptions or non-prescription drugs to process payment on POS system.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Processed claims for third-party prescription services.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
Pharmacy Technician
Eckards
Nashville, TN
06.2003 - 05.2004
- Maintained patient confidentiality when handling records and sensitive data.
- Complied with state regulations to maintain safe, clean pharmacy.
- Verified dosages and measured medications for prescriptions.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
Pharmacy Technician
CVS
Baltimore, MD
04.2003 - 06.2003
- Complied with state regulations to maintain safe, clean pharmacy.
- Maintained patient confidentiality when handling records and sensitive data.
- Verified dosages and measured medications for prescriptions.
- Processed insurance claims and payments for medications.
- Resolved customer service issues in a timely manner.
- Selected drug and quantity, delivering items to pharmacist for review and dispensing.
- Handled doctor calls and medication deliveries in facilitation of prescription orders.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
- Organized medications for dispensing by prefilling prescriptions and calculating quantities.
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions.
- Monitored inventory levels and maintained shelves, stocking with adequate supplies.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Processed claims for third-party prescription services.
Pharmacy Technician
CVS
Nashville, TN
02.2002 - 04.2003
- Maintained patient confidentiality when handling records and sensitive data.
- Complied with state regulations to maintain safe, clean pharmacy.
- Verified dosages and measured medications for prescriptions.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
Pharmacy Technician
CVS
Florence, SC
02.2001 - 02.2002
- Maintained patient confidentiality when handling records and sensitive data.
- Complied with state regulations to maintain safe, clean pharmacy.
- Verified dosages and measured medications for prescriptions.
- Stocked and replenished shelves to remove out-of-date items from inventory.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
- Followed standard operating procedures for maintaining accurate and readily retrievable accountability records.
Education
High School Diploma -
Glencliff High School
Nashville05-1999
Skills
- FDA Drug Safety Guidelines
- Manual and Automated Medication Dispensing
- Advanced Math Skills
- Problem-Solving Skills
- Preparing Bubble Packs
- Quality Assurance and Control
- Drug Storage Procedures
- Team Collaboration
- Assisting Pharmacists
- Secure Storage of Medications
- FDA and HIPAA Compliance
- Troubleshooting Malfunctioning Equipment
- Aseptic Techniques
- Supporting Pharmacy Operations
- Organization and Prioritization
- Compounding Pharmacy
- Intravenous Admixture Preparation
- Drug Delivery Mechanisms
- Secure Drug Inventory
- Staff Leadership
- Pyxis MedStation
- High-Volume Environments
- IV Preparations
- Drug Compounding
Certification
- Certified Pharmacy Technician
- TN board of Pharmacy
AWARDS
Vanderbilt Credo Award 2016, Vanderbilt Credo Award 2021, Vanderbilt Credo Award 2022, Medication Safety Superhero 2022, Vanderbilt Credo Award 2023
Timeline
Pharmacy Technician
Ascension St. Thomas Rehab Hospital
12.2024 - Current
Pharmacy Technician
Monroe Carell Jr. Children’s Hospital at Vanderbilt
04.2015 - 09.2024
Narcotics Auditor/Manager
Gulf Coast Medical Center
09.2013 - 03.2014
Narcotics Auditor/Manager
Centennial Medical Center
06.2007 - 09.2013
Pharmacy Technician
Eckards
06.2003 - 05.2004
Pharmacy Technician
CVS
04.2003 - 06.2003
Pharmacy Technician
Malone Drug company
02.2003 - 06.2007
Pharmacy Technician
CVS
02.2002 - 04.2003
Pharmacy Technician
CVS
02.2001 - 02.2002
High School Diploma -
Glencliff High School