STEPHANIE POOLE
Hattiesburg,MS
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Community Support Specialist
Choices Coordinated Care Solutions
01.2025 - Current
- Assisted individuals in accessing community resources such as healthcare services, educational opportunities, and employment assistance
- Offered emotional support to individuals facing challenges or crises by actively listening and providing empathy
- Provided information on available social services to individuals seeking assistance or guidance
- Developed relationships with key stakeholders in the community including schools, businesses, nonprofits, etc
- Implemented crisis intervention techniques when necessary to de-escalate tense situations or provide immediate assistance
- Collaborated with other professionals (e.g., social workers) in developing comprehensive care plans
- Participated in staff meetings/trainings/workshops aimed at enhancing skills/knowledge
- Maintained up-to-date knowledge of relevant laws/regulations impacting service delivery
Social Service Specialist
Mississippi Department Of Protection service
08.2023 - 01.2025
- Evaluate personal characteristics and home conditions of foster home or adoption applicants.
- Assist in locating housing for displaced individuals.
- Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
- Maintain case history records and prepare reports.
- Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and provide access to financial assistance, legal aid, housing, job placement, or education.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
- Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the client or patient.
- Advocate for clients or patients to resolve crises.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Care for children in the client's home during the client's appointments.
- Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan.
- Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
- Place children in foster or adoptive homes, institutions, or medical treatment centers.
- Work in child and adolescent residential institutions.
Assist Teacher
Hattiesburg Public School Distic
08.1999 - 05.2023
- Perform administrative duties such as assisting in school libraries, hall and cafeteria monitoring, and bus loading and unloading.
- Prepare reports on students and activities as required by the administration.
- Read books to entire classes or small groups.
- Tutor and assist children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Organize and label materials and display students' work.
- Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
- Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.
- Take class attendance and maintain attendance records.
- Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
Education
Master of Science - Early Childhood Education
Jackson State University
Jackson, MS12-2025
Bachelor of Science - Early Childhood Education
Jackson Sate University
Jackson, MS05-2022
Skills
- Relationship building
- Critical thinking
- Community outreach
- Mental health awareness
- Compliance monitoring
- Partnership building
- Individualized support
- Team collaboration
- Decision-making
- Self motivation
- Reliability
- Organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Community Support Specialist
Choices Coordinated Care Solutions
01.2025 - Current
Social Service Specialist
Mississippi Department Of Protection service
08.2023 - 01.2025
Assist Teacher
Hattiesburg Public School Distic
08.1999 - 05.2023
Master of Science - Early Childhood Education
Jackson State University
Bachelor of Science - Early Childhood Education
Jackson Sate University