Stephanie Pooley
Orlando,FL
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
21
21
years of professional experience
Work History
Maintenance Crew Member
Wizard Maintenance and Repairs LLC
03.2021 - Current
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
- Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
- Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
- Managed inventory levels effectively, ensuring optimal stock availability for essential maintenance items.
Estimator
Pooley Enterprises, Inc
01.2009 - 03.2021
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
- Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
- Identified areas for cost saving to help increase profitability and lower client costs.
Paint Prep
Banyan Aircraft
01.2004 - 01.2006
- Prepared surfaces for painting by sanding, scraping, and cleaning in a manufacturing facility.
- Operated spray equipment for applying primer and paint to various components.
- Mixed paint and other materials to achieve desired colors.
- Assisted in maintaining a clean and organized work area to ensure safety.
- Collaborated with team members to meet daily production goals and deadlines.
- Documented daily activities and maintenance of equipment to ensure compliance with safety regulations.
- Utilized protective gear and followed safety protocols while handling chemicals and equipment.
Education
High School -
05.2003
Associate -
01.2005
Skills
- Strong communication skills
- Attention to detail
- Problem-solving abilities
- Time management
- Word
- Powerpoint
Timeline
Maintenance Crew Member - Wizard Maintenance and Repairs LLC
03.2021 - Current
Estimator - Pooley Enterprises, Inc
01.2009 - 03.2021
Paint Prep - Banyan Aircraft
01.2004 - 01.2006
The Art Institute of Fort Lauderdale - Associate,
The Crenshaw School - High School,
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