Summary

Overview

Work History

Education

Skills

Timeline

Stephanie Pooley

Orlando,FL

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

21

21

years of professional experience

Work History

Maintenance Crew Member

Wizard Maintenance and Repairs LLC

03.2021 - Current

Followed routine maintenance checklist.
Loaded, unloaded, and moved material to and from storage and production areas.
Assisted with emergency repairs during off-hours ensuring minimal disruption to operations.
Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
Created detailed work orders specifying required tasks, materials, tools, and resources for efficient execution by technicians.
Managed inventory levels effectively, ensuring optimal stock availability for essential maintenance items.

Estimator

Pooley Enterprises, Inc

01.2009 - 03.2021

Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
Developed strong relationships with suppliers, negotiating favorable prices and terms to lower material costs.
Analyzed subcontractor bids for completeness and accuracy, ensuring alignment with project requirements and budgets.
Identified areas for cost saving to help increase profitability and lower client costs.

Paint Prep

Banyan Aircraft

01.2004 - 01.2006

Prepared surfaces for painting by sanding, scraping, and cleaning in a manufacturing facility.
Operated spray equipment for applying primer and paint to various components.
Mixed paint and other materials to achieve desired colors.
Assisted in maintaining a clean and organized work area to ensure safety.
Collaborated with team members to meet daily production goals and deadlines.
Documented daily activities and maintenance of equipment to ensure compliance with safety regulations.
Utilized protective gear and followed safety protocols while handling chemicals and equipment.

Education

High School -

The Crenshaw School, Gotha, FL

05.2003

Associate -

The Art Institute of Fort Lauderdale, Fort Lauderdale, FL

01.2005

Skills

Strong communication skills
Attention to detail
Problem-solving abilities

Time management
Word
Powerpoint

Timeline

Maintenance Crew Member - Wizard Maintenance and Repairs LLC

03.2021 - Current

Estimator - Pooley Enterprises, Inc

01.2009 - 03.2021

Paint Prep - Banyan Aircraft

01.2004 - 01.2006

The Art Institute of Fort Lauderdale - Associate,

The Crenshaw School - High School,