Hi, I’m
Stephanie Pounds
Portland,TN
Summary
Dynamic warehouse professional with proven expertise at Chewy.com in optimizing order fulfillment and enhancing team collaboration. Skilled in heavy lifting and material handling, I consistently improved processing times and maintained safety standards. Recognized for attention to detail and a self-motivated approach, I fostered a positive work environment through effective communication.
Overview
3
years of professional experience
Work History
Chewy.com
Warehouse Worker
11.2024 - Current
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Fox Pools and Spas
Retail Sales Associate
03.2024 - 10.2024
Job overview
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
Gap Inc
Warehouse Worker
08.2022 - 03.2024
Job overview
- Consistently lifted materials weighing as much as 50 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Dairy Queen Grill & Chill
Food Service Worker
01.2022 - 12.2022
Job overview
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Aaron AcademyGallatin, TN
07-2025
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Warehouse safety
- Loading and unloading
- Order picking
- Clear communication
- Attention to detail
- Material handling
- Team collaboration
farming
I have my own small farm with horses, cattle, and a garden that I tend to eveyday.
Timeline
Warehouse Worker
Chewy.com
11.2024 - Current
Retail Sales Associate
Fox Pools and Spas
03.2024 - 10.2024
Warehouse Worker
Gap Inc
08.2022 - 03.2024
Food Service Worker
Dairy Queen Grill & Chill
01.2022 - 12.2022
Aaron Academy
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