Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
Actively monitored donation intake area to ensure timely processing of incoming items while adhering to quality standards set forth by management staff.
Assisted shoppers in locating specific items, resulting in improved customer experiences and return visits to the store.
Volunteer
Mustard Seed Shelter
Provided compassionate support and guidance, helping guests navigate available community resources.
Created a sense of community within the shelter by fostering a supportive and inclusive environment for all guests.
Developed meaningful relationships with guests, fostering trust and open communication between staff and residents.
Facilitated supportive environment for shelter residents by offering emotional support and counseling.
Licensed Massage Therapist
Auburn Chiropractic Center
02.2025 - Current
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Evaluated client conditions to recommend appropriate massage therapy methods.
Maintained client treatment records and designed long-term care programs for return customers.
Promoted wellness by educating clients on self-care and stress management techniques.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
Cashier
7-eleven
07.2022 - 04.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.