Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Ramirez

Van Nuys

Summary

Dynamic and results-driven professional with a proven track record at Panda Express, excelling in customer service and team leadership. Skilled in problem-solving and cash handling, I consistently enhanced guest satisfaction and operational efficiency. Recognized for achieving high-quality standards through effective communication and collaboration in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Shift Leader

Panda Express Restaurant
07.2021 - Current

Delivered exceptional customer service in fast-paced dining environment.

Processed customer orders efficiently and accurately to enhance satisfaction.

Maintained cleanliness and organization of dining areas to improve guest experience.

Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.

Ensured clean production areas to prevent violations and minimize work delays due to hazards.

Inspector

Delta Hi-Tech & Delta Fabrication
2019 - 2021
  • Generated comprehensive reports detailing outcomes of inspections, investigations, and tests.
  • Ensured compliance with industry standards through meticulous inspection of small components.
  • Conducted precise examinations to maintain quality control in manufacturing processes.

Waitress Trainer

Big Charlys
04.2015 - 2018
  • Enhanced customer satisfaction through prompt resolution of guest concerns and exceptional service.
  • Efficiently managed multiple tables during peak hours, ensuring uninterrupted service quality.
  • Facilitated effective communication among kitchen staff, management, and waitstaff to improve operations.

Education

High School Diploma - Tourism And Hospitality

Cecytec
Campeche
07.2018

Skills

  • Positive attitude
  • Problem-solving
  • Team leadership
  • Goal setting and tracking
  • Sales and upselling
  • Cash handling

Languages

Spanish
English

Timeline

Shift Leader

Panda Express Restaurant
07.2021 - Current

Waitress Trainer

Big Charlys
04.2015 - 2018

Inspector

Delta Hi-Tech & Delta Fabrication
2019 - 2021

High School Diploma - Tourism And Hospitality

Cecytec
Stephanie Ramirez