Stephanie Ramos
1541 Illinois Ave ,NY
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Kfc
02.2023 - 02.2024
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Security Officer
Harvard Protection Services
08.2022 - 02.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Sales Associate
Dillards Department Store
10.2021 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
No Degree - Homeland Security
South Bronx Job Corps
The Bronx, NY05.2022
GED -
Youth Build Deer Park
Deer Park, NY09.2018
Skills
- Customer-Oriented
- Schedule Management
- Inventory Control
- Schedule Oversight
- Training and Mentoring
- Cash Handling Expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Supervisor
Kfc
02.2023 - 02.2024
Security Officer
Harvard Protection Services
08.2022 - 02.2023
Sales Associate
Dillards Department Store
10.2021 - 03.2022
No Degree - Homeland Security
South Bronx Job Corps
GED -
Youth Build Deer Park
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