Stephanie Ramos-Cay
Raleigh,NC
Summary
Dynamic HR Professional offering 7-year progressive career across diverse industries. Proven history of designing and implementing recruitment, training, benefits, payroll and conflict-resolution initiatives for companies up to 600 employees. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Manager
Enact Mortgage Insurance
04.2022 - Current
- Hired more than 70 employees during my tenure in the organization, from which 6 have been at a Senior Manager level or above.
- Successfully managed 2 Confidential searches for strategic roles.
- Created Enact's Glassdoor page and multi-phase strategy, and Handshake portal to increase exposure to colleges & universities in North Carolina.
- Partnered with Communications Department to design campaigns and social media postings that cultivate our employer brand (#LivingTheMission and emphasizing our corporate values on all postings)
- Increased frequency of position spotlights on social media for hard to fill roles .
- Re-engaged with local universities and built new relationships with key partners to increase our involvement in student-facing events.
- Continuously identify bottlenecks in recruitment process to ensure compatibility with current market (example: Assessed HireVue's success and eliminated tool from Professional and Executive recruitment).
- Developed multi-year, adaptable Talent Acquisition strategy for 2023 & 2024.
- Created self-paced materials for Hiring Manager to better support them through the Recruiting process.
- Refreshed Enact's job posting and external communications languages to be cohesive with our employer brand.
- Spearheaded project to update external Career website to make it engaging and provide a better candidate experience.
- Develop and manage Talent Acquisition budget.
HR Specialist- Talent
Avidex
05.2021 - 03.2022
- Initially recruited as an HR Generalist in May and transitioned into a specialized role as part of my career development.
- Lead the daily talent acquisition responsibilities, from creating the job listing to presenting offer letters to candidates, for 7 branches across the US.
- Oversee performance management process, including system configuration and success metrics.
- Recruit technical, professional and executive positions. Examples of successful executive/leadership recruitments include the VP of HR, Director of Sales- Northern California and Internal Controls Business Advisor.
- Develop and implement human resources programs, specifically focused on talent acquisition and onboarding.
- Design and execute plans to increase pipelines, diversity and brand exposure, such as partnering with local organizations and participating in employer-featured events.
- Partner with the Payroll & Compensation Senior Specialist to review internal equity and create a compensation philosophy.
- Advise Hiring Managers on talent acquisition best practices and salary offers, based on internal and external equity.
- Develop recruitment marketing strategies to promote job openings.
- Partner with Marketing to design strategies and communication campaigns with the purpose of cultivating our employer brand.
- Implement and facilitate employee recognition initiatives, such as New Hire Announcements, Anniversary Recognitions and Employee Appreciation communications.
- Mentor and support the HR Coordinator in California with talent acquisition, onboarding and compensation activities.
- Collect and analyze TA and performance management data, and make recommendations to appropriate team members
HR Coordinator
B. Fernandez & Hnos
04.2019 - 03.2021
- Guided managers & employees to understand policy & procedures and applicable law Collaborated with Warehouse Managers to create improvement plans for attendance.
- Partnered with the Sales Department to develop a vacation calendar that allows employees to enjoy time off while still maintaining a consistent service level.
- Conducted robust biweekly and special payroll cycles for over 500 employees by verifying attendance, auditing salary increases, processing commissions and incentives.
- Managed health & life insurance, 401k & Defined benefits, and Worker's Compensation for 2 warehouses.
- Cultivated employee engagement by organizing monthly activities, and partnering with benefits brokers to increase employee well-being and reduce personal & work-related stress.
- Developed presentations to communicate development plan based on data analysis.
- Strategically developed and implemented projects targeted to increase the efficiency of benefits administration, payroll, and talent management for 2 companies.
- Implemented metrics across various disciplines to measure efficiency and identify trends.
- Administered Veteran's and Disability's census to ensure compliance with Affirmative Action.
HR & Recruitment Department Lead
BVIPR, Inc.
02.2017 - 03.2019
- Promoted to Department Lead position after 10 months of excellent work
- Successfully added 150 employees in 3 months by meticulously completing a 4-step process.
- Partnered with the Pennsylvania Office Recruiter and HR Manager to elaborate a joint recruitment strategy.
- Reported to Senior Executives the results of multiple assessments in order to determine if various fringe benefits were a right fit for the local office.
- Supervised Office Clerk to become proficient in transactional and clerical responsibilities.
- Performed job analyses to articulate precise and detailed job descriptions for all positions.
- Provided information to employees and managers regarding payroll & tax withholding, benefit plans, incentives and corrective programs, and recruitment and retention.
- Conducted exit interviews and ensured employment termination paperwork and COBRA administration were fulfilled.
- Managed employment data for 40 team members Assisted with onboarding of 25 new employees.
- Attracted new talent by posting monthly job vacancies.
- Selected qualified applicants and referred them to hiring personnel.
- Boosted engagement by posting business-related content on social media channels.
Education
Master of Science - Human Resources Development
Villanova University
Villanova, PA05.2021
Graduate Certification - HR Analytics & Research
Villanova University
Villanova, PA05.2021
PHR- Under Recertification -
HRCI
10.2020
Bachelor of Science - International Business And HR Management
Universidad De Puerto Rico
Humacao, PR05.2016
Skills
- Talent Acquisition & Management
- Affirmative Action
- Performance Management
- Diversity, Equity, Inclusion & Belonging
- Data Analysis
- Strategy Design & Execution
- Benefits Administration & Analysis
- Compensation Philosophy
Timeline
Talent Acquisition Manager
Enact Mortgage Insurance
04.2022 - Current
HR Specialist- Talent
Avidex
05.2021 - 03.2022
HR Coordinator
B. Fernandez & Hnos
04.2019 - 03.2021
HR & Recruitment Department Lead
BVIPR, Inc.
02.2017 - 03.2019
Master of Science - Human Resources Development
Villanova University
Graduate Certification - HR Analytics & Research
Villanova University
PHR- Under Recertification -
HRCI
Bachelor of Science - International Business And HR Management
Universidad De Puerto Rico
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