Stephanie Ratliff
Grain Valley,MO
Summary
To seek and maintain full-time Cosmetic Nurse position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
LPN/Lead Specialist
AesthetiCare Medical Spa
08.2018 - Current
- Prepped clients prior to their procedure. Took Visia photos and administered topical Lidocaine 23%/ Benzocaine 20% to areas being treated.
- Demoed BTL Emsculpt Neo for facility by treating all the staff and providing before and after photos to the owners to determine if it was worth purchasing.
- Demoed Eon, a newly fat burning laser. I demoed it for 3 months and in the end we decided not to bring it in due to it inconsistency.
- Treated clientele with BTL Emsculpt Neo and Emsella.
- Developed a detailed excel spreadsheet system in order to keep track of all the clientele leads that came through the website.
- Called/texted and email new leads to schedule them for a consultation.
PHYSICIAN LIAISON
COLUMBUS AESTHETIC & PLASTIC SURGERY
07.2015 - Current
- Manage effectively doctor scheduling, referrals, patient reports, and patient paperwork
- Selected as physician liaison from staff due to excellent customer service, multitasking, and organizational skills
- Check patients in and out accurately and efficiently for one of the top plastic surgeon's office in the Midwest
- Extensive experience with Allergan, Obagi, ZO, and Colorescience products
- Exhibits knowledge of plastic surgery procedures and MedSpa services.
MANAGER ONLINE SCHEDULING
CLARKSON EYECARE
02.2009 - 06.2015
- Answer patient calls with outstanding customer service
- Help resolve any patient concerns or problems
- Manage online scheduling department
- Manager on Duty: Responsible for opening and closing office
- Handling any concerns or complaints with coworkers/patients.
Education
Practical Nursing - License Practical Nursing
Concorde Career College
Kansas City, MO12.2023
Worked towards a degree in communications -
ST. LOUIS COMMUNITY COLLEGE
01.2002
Skills
- HIPAA Compliance
- Wound Care
- Conditions Reporting
- Quality Assessments
- Equipment Assembly
- Nursing Ethics
- Behavioral assessment
- Cardiac Care
- Treatment Room Preparation
- Infection Control
- Geriatric Nursing
- Diabetes management
- Management Team Support
- Documentation accuracy
- Patient Care
- Medical Documentation
- Compassionate Care
- Documenting intake
- Analytical Thinking
- Patient support
- Vital signs monitoring
- Care Planning and Modifications
- Patient Education
- Intravenous Medications
- Family Communication
- Catheter Care
References
- Stephanie Ratliff, Board Certified Plastic Surgeon, Columbus Aesthetic & Plastic Surgery, 5005 Arlington Centre Blvd, Upper Arlington, OH, 43220, 614-832-6966, johnwakelin@hotmail.com
- Dr. John Wakelin III, MD, FACS, Coolsculpting Specialist, Columbus Aesthetic & Plastic Surgery, 5005 Arlington Centre Blvd, Upper Arlington, OH, 43220, 614-296-0792, JHeck@columbusplasticsurgery.com
- Jennifer Heck, MSN, RN, HR Director, Columbus Aesthetic & Plastic Surgery, 5005 Arlington Centre Blvd, Upper Arlington, OH, 43220, 614-316-1160, kborkowski@columbusplasticsurgery.com
Certification
- IV Therapy certified
Timeline
LPN/Lead Specialist
AesthetiCare Medical Spa
08.2018 - Current
PHYSICIAN LIAISON
COLUMBUS AESTHETIC & PLASTIC SURGERY
07.2015 - Current
MANAGER ONLINE SCHEDULING
CLARKSON EYECARE
02.2009 - 06.2015
Practical Nursing - License Practical Nursing
Concorde Career College
Worked towards a degree in communications -
ST. LOUIS COMMUNITY COLLEGE
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