Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Work History
Assistant Manager
4 Years 3 Months
America’s Best Contacts and Eyeglasses | 08.2022 - Current
As the Assistant Manager I help guide the sales associates/ opticians through sales by helping the customer with any questions they may have. Troubleshot customer inquiries regarding lens options and prescriptions to enhance satisfaction. Provided feedback to opticians based on performance metrics and customer insights to improve service quality. Managed cash handling, timekeeping, and record handling.
Supervised daily operations to ensure optimal customer service and store performance.
Implemented training programs for staff to enhance product knowledge and sales techniques.
Analyzed sales data to identify trends and develop strategies for inventory management.
Assisted in managing daily operations to ensure optimal customer service and satisfaction.
Coordinated staff schedules to maintain efficient workflow and adequate coverage during peak hours.
Deli Clerk
2 Months
Safeway | 05.2021 - 07.2021
Served customers, prepared food, and closed the deli at night. Ensured all dishes were clean and dry for the morning crew, and emptied the floors, drains, ovens, fryers, and garbage.
Prepared deli products ensuring freshness and quality standards
Assisted customers with product selection and answered inquiries effectively
Maintained cleanliness and organization of deli area to enhance customer experience
Operated slicers and scales to ensure precise portioning of deli meats and cheeses
Assisted customers with product selection, providing recommendations based on preferences
Courtesy Clerk
5 Months
Safeway | 12.2020 - 05.2021
Served as closing Courtesy Clerk, performing regular courtesy duties alongside closing responsibilities. I Returned unwanted items to shelves back to their place on the shelf, took out the baggedged customer purchases efficiently and recycled, Ensured shopping carts were organized and available for customers, bag, cleaned up any messes, Ensured shelves were filled with necessary items that needed to be stocked and helped make the customer happy.
Assisted customers with inquiries and product location, enhancing overall shopping experience.
Maintained cleanliness and organization of store areas, promoting a welcoming environment.
Education
High School Diploma
Henry D Sheldon High School | Eugene, OR | 04-2020
Class of 2020 Graduate
Due to a traumatic experience my Sophomore year that set me back I was unable to graduate with my class, but I was able to pick myself up and get my schooling back on track.
Skills
Cash management
Sales Strategy
Customer service
Team leadership
Staff development
Workload optimization
Problem-solving
Organizational skills
Pressure management
Collaborative Leadership: I can lead tasks and listen to instructions given by a supervisor.