Stephanie Redfearn-Murdock

• Greeted patients and visitors in a professional and friendly manner.
• Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
• Collected payments from patients for services rendered.
• Verified insurance coverage for each patient visit.
• Managed medical records using an electronic health record system.
• Prepared patient charts prior to each appointment.
• Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
• Maintained medical supply inventory levels and ordered additional supplies when needed.
• Ensured that all required paperwork was completed accurately prior to submitting it for processing.
• Followed HIPAA guidelines to ensure confidentiality of patient information.
• Scheduled appointments for patients via phone and in person.

• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
• Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
• Straightened up the waiting room so that it remained neat and organized.
• Processed patient payments and scanned identification and insurance cards.
• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Customer Service, Coaching, Delinquents, Payments, Processing Agreements, Sales and Marketing, and Office Work.

Sales, Customer Service, Creating a relationship with pet parents.

Customer Service ,Bank Telling, Opening New Accounts, Sales, Cash Balancing, Reporting, and Office Work.

Helping Students and Clients with disabilities safely off and on the bus, Scheduling Bus Routes, Keeping a happy and safe environment.