Stephanie Reid
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Linen Distribution Tech
Novo Health Services
Atlanta Ga
10.2021 - Current
- Handled delicate fabrics with care, ensuring proper handling methods were employed to prevent damage or fading during laundering processes.
- Improved customer satisfaction by providing timely and accurate laundry services.
- Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
- Enhanced laundry operations by implementing efficient sorting and folding techniques.
- Operated commercial-grade laundry equipment proficiently while adhering to requirements outlined in user manuals.
Ecommerce Fulfillment Specialist/trainer
DHL Supply Chain
Union City, Ga
05.2020 - 10.2021
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
- Streamlined fulfillment processes for increased efficiency using warehouse management software.
- Assisted in training new hires on company procedures, promoting consistent performance standards across the department.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Material Handler Team Lead
Pitney Bowes
Atlanta Ga
11.2018 - 05.2020
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
Mail Sorter
DHL ECommerce
Forest Park, GA
10.2017 - 04.2019
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Used automated mail processing equipment to sort and collate mail.
- Streamlined mail distribution process by effectively utilizing barcode scanning technology.
- Demonstrated attention to detail when identifying discrepancies or inconsistencies within mailing addresses, resolving issues promptly before dispatching items for delivery.
Shift Manager
Burger King
Edgewood, MD
06.2013 - 10.2017
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours, and inventory movements.
- Managed staff hiring, training and supervision.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Bachelor Of Science - Criminal Justice
Frostburg State University
Frostburg, MDHigh School Diploma - Hospitality And Food Preparation
Joppatowne High School
Joppa, MD06.2013
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Accurate money handling
- Energetic and Enthusiastic
- Quality Assurance
- Staff Training and Onboarding
- Staff Supervision
Timeline
Linen Distribution Tech
Novo Health Services
10.2021 - Current
Ecommerce Fulfillment Specialist/trainer
DHL Supply Chain
05.2020 - 10.2021
Material Handler Team Lead
Pitney Bowes
11.2018 - 05.2020
Mail Sorter
DHL ECommerce
10.2017 - 04.2019
Shift Manager
Burger King
06.2013 - 10.2017
Bachelor Of Science - Criminal Justice
Frostburg State University
High School Diploma - Hospitality And Food Preparation
Joppatowne High School